Stability Issues with the Windows Live Mail 2012 Update – KB3093594

Anonymous
2015-12-16T23:20:34+00:00

We have received reports that the Windows Live Mail update- KB KB3093594, is causing stability issues for many of our customers running Windows Live Mail 2012.

Thank you for reporting this issue.

We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms.

Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

***Update Dec 20^th^

Sorry for the delay in posting this update.

On Dec 17^th^we rereleased the Windows Live Mail update KB3093594.  For users who had previously installed this update and were experiencing a crash when launching the Windows Live Mail app, please download and re-install KB3093594 and this issue should be resolved.

https://support.microsoft.com/kb/3093594

Some users have independently reported a separate issue with sync of mail with attachments that we continue to investigate.

Update 1 February 2016

(posted as Issues 3 under Known issues ... for KB3093594 rev. 6.0)

Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues further. Server interactions will remain supported during this investigation.

NB: links to http://www.microsoft.com/en-us/download/details.aspx?id=49486  will not work

Windows for home | Other | Email and communications

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  1. Anonymous
    2016-01-21T23:38:18+00:00

    The negative comments about Microsoft do not help any the WLM users looking for answers.  Various replies members offered remedies to make WLM work with the last patch. Mine works well in conjunction with W10 and by and large, so it does for others. For those having difficulties, go through the various answers provided by community members; there are workable remedies there.

    I think you are partially correct.  Users should be civil in their criticism of Microsoft, but Microsoft has the major responsibility to support their product and not to leave its users, some not qualified to figure out technical workarounds, to fend for themselves.  Microsoft has admitted they have a problem, know what the core issue is and are working to fix it.

    WE NEED TO HEAR AN UPDATE FROM MICROSOFT!

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  2. Anonymous
    2016-01-21T22:49:56+00:00

    The negative comments about Microsoft do not help any the WLM users looking for answers.  Various replies members offered remedies to make WLM work with the last patch. Mine works well in conjunction with W10 and by and large, so it does for others. For those having difficulties, go through the various answers provided by community members; there are workable remedies there.

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  3. Anonymous
    2016-01-21T20:29:55+00:00

    ive been using wlm for way too many years. at least 10. today i jumoped to thunderbird and cant be happier. **** off microsoft enough is enough. you screwed up everything...

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  4. Anonymous
    2016-01-21T16:15:15+00:00

    Unfortunately, the web browser doesn't have many of the features found in WLM...and it's PAINFULLY slow for us dial-up users to navigate (YES...we still exist).

    Because of the unreliability of WLM, I've been slowly and reluctantly making the switch over to Gmail. It's amazing how many things are tied into your email address!

    Thanks Microsoft for screwing up something as simple as sending and receiving email!!!

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  5. Anonymous
    2016-01-20T11:07:47+00:00

    There are still issues with WLM. I just created and sent an email and it disappeared completely so who knows if its sent or not  . I had to rewrite it again and fortunately The 2nd attempt it  posted  but took ages to appear in the sent folder, again with the usual issues as stated in above ( Message 'sent to' column STILL shows the recipients name with the account column empty & Emails sent take ages to appear in the sent folder , and don't show in the outbox , they are in limbo somewhere ) .

    WLM is not reliable anymore , but works via the web browser!

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