Stability Issues with the Windows Live Mail 2012 Update – KB3093594

Anonymous
2015-12-16T23:20:34+00:00

We have received reports that the Windows Live Mail update- KB KB3093594, is causing stability issues for many of our customers running Windows Live Mail 2012.

Thank you for reporting this issue.

We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms.

Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

***Update Dec 20^th^

Sorry for the delay in posting this update.

On Dec 17^th^we rereleased the Windows Live Mail update KB3093594.  For users who had previously installed this update and were experiencing a crash when launching the Windows Live Mail app, please download and re-install KB3093594 and this issue should be resolved.

https://support.microsoft.com/kb/3093594

Some users have independently reported a separate issue with sync of mail with attachments that we continue to investigate.

Update 1 February 2016

(posted as Issues 3 under Known issues ... for KB3093594 rev. 6.0)

Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues further. Server interactions will remain supported during this investigation.

NB: links to http://www.microsoft.com/en-us/download/details.aspx?id=49486  will not work

Windows for home | Other | Email and communications

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  1. Anonymous
    2016-01-16T15:01:35+00:00

    All the above items are what many of us are experiencing, and more. Incoming email does not arrive. Have to go to the actual WebMail to see incoming email, and it does not arrive in the LIVE MAIL ACCOUNTS. Question is, is MS or their TECH's reading these issues and what IS MS DOING ABOUT IT? The last two "updates" started these issues and created them.

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  2. Anonymous
    2016-01-16T13:53:18+00:00

    The latest updates don't change anything the issues are still the same namely :

    1. Font changes on headers on launching mail with new emails
    2. Message 'sent to' column STILL shows the recipients name with the account column empty ( I cure this by moving each mail to the junk folder and back again but it creates 2 emails one of which I then delete )
    3. My folders and sub folders  sometimes disappear from time to time, which I am able to make visible again by creating an empty folder with any name and then I delete it (in the same location). This makes the folder re appear normally again !
    4. Emails sent take ages to appear in the sent folder , and don't show in the outbox , they are in limbo somewhere ???

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  3. Anonymous
    2016-01-16T13:34:52+00:00

    Hmm.  Where is this download, @GoldRet?!  I'd be interested in checking it out.

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  4. Anonymous
    2016-01-16T12:57:00+00:00

    I see that there is a download available for Windows Essentials 2012 from MS. Does anyone think it there is any mileage in uninstalling the program(s) and then downloading and installing afresh, or would that cause too much of a loss of data? If I understand correctly, Mail (as it is shown in the download, NOT Live Mail) would then sync with the servers and recover the emails to my computer. Or am I totally bamboozled now?

    Help!!!!

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  5. Anonymous
    2016-01-15T23:18:02+00:00

    Windows Live Mail woes continue with re-re-released KB3093594

    ["If you're using Windows Live Mail 2012 it may be finally time to give up..."]

    http://www.infoworld.com/article/3023377/microsoft-windows/windows-live-mail-woes-continue-with-re-re-released-kb-3093594.html

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