Asus Transformer Book t100 Webcam not working

Anonymous
2014-12-23T00:16:35+00:00

I recently performed a clean boot of windows and it upgraded my PC to windows 8.1. Unfortunately, it deleted some of my driver software. I was able to recover most of it, but I can't seem to find the software for my webcam. I click the camera app and it says, "to get started, connect a camera". I assume it is because there is no driver software for it. Can anyone tell me where I can download the software, or if that is not why my webcam isn't working, can anyone tell me how to fix it in general?

Forgot to mention the integrated camera's light is on, so I really need to figure out how to access my webcam so I can turn it off. I've placed tape over it to cover it for now, but I need to turn it off somehow.

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-02-16T15:46:14+00:00

I had exactly this, and eventually managed to fix it by rolling back to a *previous* driver. 

Control Panel > Device Manager > Imaging devices

Right clicked on Intel Imaging Signal Processor 2400 and selected Properties

Under the 'Driver' tab, clicked 'Roll Back Driver'

Restarted and it found the camera.

Frustrating when newer drivers actually work less well than the old ones...

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Anonymous
2014-12-23T13:55:05+00:00

Andre,

I had that problem while trying to fix an external audio problem and thought Micosoft wanted to see what was going on hi. I had to press the power button to turn it off. Good luck!

Ham123

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  1. Anonymous
    2016-05-17T15:28:04+00:00

    Unfortunately Windows 10 has an automatic driver update built into it. Unlike windows 7, where you could customize the drivers you use to run your system optimally.  Your cam keeps failing because it keeps updating to a driver that doesn't work.  You have to go back and continuously rollback any driver that works or reinstall the previous driver, and then roll back again once it fails.

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  2. Anonymous
    2016-04-15T16:14:32+00:00

    Your solution worked for me today (April 2016). Thanks for making the suggestion. I've recently brought a 3-year-old T100 out of mothballs, had upgraded the OS to Win8.1, and found that I'd "lost" the webcam app when trying to use Skype.  Device Manager acknowledged that the Intel 2400 was the imaging device, but the T100 couldn't access it. Your procedure got it working again. Thanks.

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