Shut-off after 60 seconds Bitlocker

Anonymous
2013-10-24T14:21:58+00:00

Hi,

When I leave the Bitlocker log-in screen inactive for 60 seconds the computer just shuts off. Is this a feature, a bug, or some hardware issue? I already reinstalled Windows.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-04-04T17:30:28+00:00

    Hi,

    Have you also asked about any known issues in the ASUS forums?

    ASUS - Service <-- includes Live Chat

    http://www.service.asus.com/

    ASUStek Support

    http://support.asus.com/

    ASUStek Forums

    http://vip.asus.com/forum/default.aspx?SLanguage=en-us

    ASUStek Drivers

    http://support.asus.com/download/download.aspx?SLanguage=en-us

    Also check with Samsung Support to see if there are known issues with the SSD and

    encryption.

    Samsung SSD

    http://www.samsung.com/us/computer/memory-storage

    Samsung - Support

    http://www.samsung.com/us/support/

    Samsung - Visit Your Country Site

    http://www.samsung.com/us/common/visitcountrysite.html-------------------------------------------------------------------------------------------------

    Bitlocker is more frequently used and supported by those in the TechNet IT Pro Forums.

    Learn more about BitLocker Drive Encryption

    http://windows.microsoft.com/en-us/windows7/learn-more-about-bitlocker-drive-encryption

    Help protect your files using BitLocker Drive Encryption

    http://windows.microsoft.com/en-us/windows/protect-files-bitlocker-drive-encryption#1TC=windows-7What is a BitLocker recovery key?

    http://windows.microsoft.com/en-us/windows7/what-is-a-bitlocker-recovery-key

    TechNet - Bitlocker Overview

    http://technet.microsoft.com/en-us/library/hh831713.aspx

    TechNet - Windows 8/8.1 IT Pro

    http://social.technet.microsoft.com/Forums/en/category/w8itpro

    TechNet - XP, Vista, Windows 7, and Windows 8/8.1 IT Pro Forums

    http://social.technet.microsoft.com/Forums/en/category/w7itpro,w8itpro,windowsvistaitpro,windowsxpitpro,windowsintune

    TechNet - Forums

    http://social.technet.microsoft.com/Forums/en/categories/

    TechNet - Where is the Forum For…?

    http://social.technet.microsoft.com/Forums/en/whatforum/threads

    Hope this helps.


    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

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  2. Anonymous
    2015-04-04T16:55:30+00:00

    I'm having the exact same issue with the following setup:

    Intel Xeon E3 1231 v3

    Asus H97-Pro (UEFI 2705)

    4x 4096MB Kingston KVR1333D3N9/4G

    Samsung SSD 840 EVO (Firmware EXT0CB6Q)

    ASUS Strix NVIDIA GeForce GTX 970

    Enermax MODU87+ 600W

    Windows 8.1 Pro 64bit

    I'm running Windows Bitlocker with Hardware Encryption (Windows eDrive) enabled on my EVO 840 SSD. The system runs stable, except when I'm at the password prompt of Bitlocker (random crashes).

    Every time it crashes, I get 2 Kernel-PnP warnings in my windows event viewer:

    • Event 219 \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1
    • Event 219 \Driver\WudfRd failed to load for the device ROOT\WPD\0000

    It seems that this device is the "AMDA00 Interface". Updating/reinstalling the ASUS Probe II Sense Driver 1.0.1.0 did NOT help.

    It really seems that this is an ASUS-related issue.

    I just submitted the needed details to an ASUS-employee, and he promised me to forward my information to Taiwan.

    Really, we need more people reporting this to ASUS! Please, open a ticket, submit necessary information!

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  3. Anonymous
    2015-03-30T20:09:17+00:00

    Yeah its all over the map. It usually comes down to a bios issue. Windows hasn't loaded all the way so your only left with firmware and hardware.

    It would be best to contact the device makers for help to let them know there is an issue

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  4. Anonymous
    2015-03-30T19:41:39+00:00

    I think there are threads on this there:

    technet 1

    technet 2

    but no real answers there either ....

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  5. Anonymous
    2015-03-30T18:45:51+00:00

    Post your question here https://social.technet.microsoft.com/Forums/en-US/home if you want to get a better chance of getting Microsoft's input. Bitlocker is considered a enterprise feature and a more IT pro setting. That is the correct Microsoft forum for that.

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