Processor maximum speed locked at 0.76 GHz

Anonymous
2014-05-27T00:04:11+00:00

EDIT: The problem seems to have been fully resolved by doing a clean install of Windows 10.

Hello,

I use an AMD A6 processor on my Lenovo IdeaPad Flex 15D. Recently, my PC has been slow, and checking the Task Manager shows that the processor speed is only 0.76-0.78 GHz, while my processor's maximum speed is 2.00 GHz. The Resource Monitor says that my maximum frequency is 38-39% (0.76-0.78 GHz). This happens even when I'm in High Performance mode, and I've checked to make sure that the minimum and maximum speeds (in the power options) are set to 100%. I've also set the ATI Powerplay settings to Maximize Performance. The speed does not increase even when I'm running many programs at once.

Any help would be very appreciated.

I've noticed something interesting... The CPU speed in the Task Manager always seems to hang around 0.7-0.78 GHz, even when I'm not doing anything else on my laptop. Perhaps there's something that is not only preventing it from going above 0.78 GHz, but preventing it from going below 0.7 GHz. I have no idea why this is happening.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2014-05-27T00:22:00+00:00

Hi,

You need to check with Lenovo Support, their on-line documentation and drivers, and

ask in their forums about any known issues.

Lenovo Support and downloads

http://www-307.ibm.com/pc/support/site.wss/homeLenovo.do 

Lenovo Forums

http://forums.lenovo.com/Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  1. Anonymous
    2016-07-24T22:43:37+00:00

    Simple and cheapest solution which can be tried is to

    * Unplug your power adapter and go to Task Manager using Ctrl + Alt + Del command. Go to performance tab and check whether CPU speed has increased or still stuck on 0.78 Ghz. If it has increased then 100% sure that your power adapter needs to be changed.

    * Restart your laptop and if it gives a warning of adapter voltage which can be 65W or 90W depend on your hardware.

    * Now if you got the error of adapter then simply buy a new adapter with same model and your issue will be resolved.

    * Try to check your BIOS version and download a new BIOS version if available on the vendor website.

    Main issue is always voltage issue which decrease the speed and performance of hardware.

    Thanks

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  2. Anonymous
    2016-07-24T01:08:38+00:00

    I had this same problem.  Windows 10 automatically put my machine in "balanced" mode and maximum 5% processing speed when I upgraded.

    I had a hard time getting it to accept 100% or even high performance mode.... finally it did.

    Microsoft needs to stop setting this very hidden parameter of peoples computer....and make sure its working

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  3. Anonymous
    2016-01-06T14:09:09+00:00

    Sony does not provide drivers for any of its laptops, you can only get them through "Sony Update", which decides what to download and what not depending on your laptop and OS.

    Also, Sony does not support updating to W10 from machines that were sold with W7, only those that came with W8 or W8.1 get such benefits. I bought mine in the few months preceding the W8 launch, benefiting from the 15USD offer to get W8 once it was launched. Now it doesn't seem such a great deal :(

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  4. Anonymous
    2016-01-04T14:25:22+00:00

    hold down the power button, wait a bit then turn it on again. This worked for me.

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