Remote desktop connection. An internal error has occurred.

Anonymous
2014-02-25T17:53:26+00:00

Hello,

The error occurs on a Windows 7 Home computer.

I connect successfully through a Sonic Wall VPN client.

I can ping the IP address of the remote computer.

I run remote desktop (using IP address of the remote computer) and get error:

"Remote desktop connection.  An internal error has occurred."

It used to work flawlessly and all of a sudden quit working.

Please advise.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2016-07-28T19:05:56+00:00

To resolve this issue, I performed the following actions:

Open RDP

Enter the IP address of the remote computer

Click Show Options

Click Experience

Uncheck Reconnect if the connection is dropped

Click Connect

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Anonymous
2014-02-27T12:26:19+00:00

Please close the case.

I fixed it.

It was a VPN configuration problem on the Sonic Wall.

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48 additional answers

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  1. Anonymous
    2016-12-21T18:09:00+00:00

    I have the same problem as lorenrex, it works in Wifi, but in ethernet still not working

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  2. Anonymous
    2016-12-09T16:34:45+00:00

    My problem was not getting Sonic Wall to attach to the network.  RDS would only connect if I used a WiFi connection.  If I use the ethernet connection, there was no way this worked.  It worked fine with Windows 7 but with Windows 10 I had to use the WiFi connection.  I had the same issue with my laptop and my assistant had the same problem with her different laptop connecting from her home as well.  I played with all the NIC and router settings but could not wired ethernet to connect to my work computer.  Microsoft needs to investigate this.

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  3. Anonymous
    2016-12-09T15:48:25+00:00

    I'm having the same problem with a VPN connection with a Sonicwall T200, the VPN is working but RDP is dropping.

    How did you fixed the VPN problem

    Regards, André

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