This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Update KB2862330 repeatedly fails to install on Windows 7.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
EJM888, the OP of this thread, wrote:
This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)
Excellent! Thanks for your follow-up.
Marking one or more of the posts in this thread as ANSWER will officially close your thread.
Gerry,
I don't want to argue with your or Bear. I'm just a bit confused. This thread is 17 pages long and several people have entered it with the same problem as me. To point, the subject line:
KD2862330 Fails to Install.
That is what happened to me the morning of 7 November. Bear came in a few hours ago stating that KB2862330 isn't a part of Windows Update. Well it is, or was at 3:00 A.M. 7 November, because that is when it attempted to install and if failed repeatedly over and over again until 7:00 a.m.
Have you read known issues with KB2862330. Three scenarios and suggested solutions are discussed in the Article:
http://support.microsoft.com/kb/2862330/en-gb
Yes. That is how I finally got it to install in the first place. Since then I had to restore the PC from a image and now I've tried those same steps over and over again. Sure the update installs, but when I turn the USB controller back on the installing devices icon starts swirling and the PC crashes.
Without the update everything is fine. With it the PC crashes. I think that is relevant to the subject. If a moderator disagrees then of course the can delete all of my posts in this thread or move them to a new thread.
I simply commented on your statement that 2862330 isn't part of Windows Update...
I said nothing of the kind:
...[if KB2862330] is not currently offered [to your computer] by Windows Update... [emphasis mine]
I have nothing further to add to this discussion.
PS: You weren't the first person to "hijack" this 340-and-counting post thread and I'm sure you won't be the last!
Greg
Bear is right on one point. You should have started your own thread. You could ask for the thread to be split and the relevant messages put into a new thread. From what I read the issues are real and no doubt others will have had similar experiences and some will still be looking for solutions.
Have you read known issues with KB2862330. Three scenarios and suggested solutions are discussed in the Article:
PA Bear,
I didn't say that you were replying to a post of mine. I simply commented on your statement that 2862330 isn't part of Windows Update.
It certainly must be as:
Perhaps waking up to find your PC has been in a continuous crash loop for 4 hours is not really "blowing up" Point taken.
I'm sorry that you consider comments on your replies as hijacking.
I'm not an MVP (been there done that). I don't have free support and even if I did, I wouldn't waste a free wish on an issue that MS should be fixing.
