Please check the box before "Post to the Community" at the top of this window and start your own thread. More details on what to if you expand “Asking a Question” or “Starting a Discussion” here:
http://answers.microsoft.com/en-us/page/faq
Post the following information to your new thread and we can then contrite attention on your specific problem..
Please post a copy of your dumpfile as shared file to your Sky Drive with a link here.
The dump file will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View,
Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.
What is your computer make and model? If not a branded computer what is your motherboard make and model?
Please download and run Driver View and upload a copy of the report it produces to your Sky Drive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.
http://www.nirsoft.net/utils/driverview.html
Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located. The system
creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your Sky Drive, share with everyone and post a link here. Please
say if the report has been obtained in safe mode. The request for a copy of this file is additional to answering the question about make and model.
For help with Sky Drive see paragraph 9.3:
http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm