KB2862330 fails to install

Anonymous
2013-10-08T23:44:09+00:00

Update KB2862330 repeatedly fails to install on Windows 7.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2014-01-15T22:36:31+00:00

EJM888, the OP of this thread, wrote:

This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)

Excellent!  Thanks for your follow-up.

Marking one or more of the posts in this thread as ANSWER will officially close your thread.

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  1. Anonymous
    2013-10-17T15:48:33+00:00

    If you can boot into the Windows desktop without a getting a blue screen, uninstall the update: control panel > programs & features > view installed updates and right click on KB2862330 and select uninstall. 

    If the blue screen happens in a loop every time the PC boots up (like my Dell did), probably not. However, you can try to boot your PC using the Windows installation disk and doing a startup repair and see if that helps.

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  2. Anonymous
    2013-10-17T15:06:14+00:00

    I had the same thing happen (I get Windows updates automatically) and am getting the blue screen with STOP: 9x00000050.  Is there a way to remove the offending update without having to completely restore the system?

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  3. Anonymous
    2013-10-17T13:45:24+00:00

    Some more computer models (including some Dell specific).

    This was the thread I was really looking for:

    Dell Optiplex 745 and 270 (plus mention of Dells with no problem), HP dc7900-SFF

    http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/bsod-on-xp-sp3-after-updates-on-8th-october/cd96fc0f-b259-4cbf-89a1-38e23276f927

    Dell Mini, Acer (unspecified)

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/1082013-windows-update-has-jacked-my-pc/27dbff1d-1a10-423e-b9f5-9ca029f364cc?page=4&tm=1381964877531

    Dell

    http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/xp-updates-brick-the-machine/333ba8e9-cee3-4683-a406-a5366f169e6c

    Dell 4400   (looks serious)

    http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/windows-update-has-frozen-my-computer/7694b270-d089-4977-a229-0c6d34d71550

    Acer netbook model AOD257

    http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/update-kb2864202-will-not-install-repeating-error/0e1eac4a-191c-4e99-b8be-8d340f0dc81d

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  4. Anonymous
    2013-10-17T13:13:14+00:00

    There is a quite interesting and unemotive summary of the October 2013 updates in this independent site:

    http://home.comcast.net/~itdave/site/?/page/Microsoft/&PHPSESSID=5c4a2c67d806f72bcab8f936e6b63e84

    I cannot verify what Dave is saying, but he is one of the few to mention a simple way out of the reboot loop. He also itemises different issues with USB drivers against the individual KB numbers (not always prefixed by KB).

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