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Update KB2862330 repeatedly fails to install on Windows 7.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
EJM888, the OP of this thread, wrote:
This update [i.e., KB2862330-V2] was installed successfully on Jan 14, 2014 (Yesterday)
Excellent! Thanks for your follow-up.
Marking one or more of the posts in this thread as ANSWER will officially close your thread.
Actually there's still logs to pull off to see if there is system corruption already on the system.
Seriously, it does help!
I'm not trying to stick up for Microsoft here but I think we need to get a dose of reality. Look at this update. This is not a easy patch. It clearly is impacting a lot of USB drivers and we HAVE a lot of usb drivers. And a boatload of third party code is written in this space. So going into this update I expected to have blips with this update when it interacts with a space where we have a ton of third party drivers. To expect any vendor to get 100% perfection is to not be reasonable. Especially when the Windows ecosystem is as open as it is to have third party code written to it. They cannot test all of the usb drivers we have out here in the Windows ecosystem. What they can do (and believe me I am pushing for that) is to be more responsive to investigating when issues occur.
What I don't want to be blown out of proportion is the impact. I have this update installed at home on multiple PCs with no issues. So there is not a guarantee that you'll be impacted. If you are impacted - help me help all of us by emailing me at susan-at-msmvps.com (change the -at- to @) and I can get you the help you need as well as helping all of us understand the root cause.
Just because a person is impacted doesn't mean you will be. Please help me by not hiding it but installing it. Try it on one machine. Thank you for your cooperation!
Susan, in my case after I got a the Blue Screen, I had to press the power button to shut down the PC and when I restarted it again, the Blue Screen returned. An endless loop. I did a disc image restore using Macrium Reflect, so I have no logs to provide you with.
I have one other PC and a Laptop at home and I didn't even bother to install KB2862330, the problem child of the month, on them. I hid it in Windows Updates. I read that Microsoft is aware of the problems caused by this update and are working on a solution. Still, it is incredulous that problem updates have been occurring month after month. Microsoft is supposed to have the best talent in the business. However, I am starting to wonder about the competency of those at Microsoft who develop the updates.
