Windows 8.1 touch screen not working?

Anonymous
2013-10-20T00:55:12+00:00

Is there a touch screen bug in the final version of Windows 8.1 or is there a particular setup I need to do to get touch to work reliably?

I just installed it on my Fujitsu T902 and sometimes the touch screen responds and sometimes it doesn't. The same also applies for the digitizer.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-08-22T10:34:59+00:00

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with re-installing touch screen driver. I will surely help you to fix this issue.

What is the make and model of the laptop?

You may try to download and install latest touch screen driver from the computer manufacturer website and check if it helps.

Refer to the link for additional information.

Touch and pen settings: FAQ

http://windows.microsoft.com/en-us/windows-8/touch-pen-settings-faq

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

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  1. Anonymous
    2014-04-29T17:41:42+00:00

    WOW, I think I will contact them, because this is driving me crazy, and making me furious! and as far as I can tell, the more I research on line, the more people I find (probably in the 100's now) I would call it a MAJOR malfunction! thanks for the information...if I may, where did you purchase your laptop...Costco for me.

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  2. Anonymous
    2014-04-28T16:42:27+00:00

    Hi Gina - I also have the Touchsmart 15 - I've spent a few days on the HP support (chat and phone), and after backing up, refreshing, reloading, rebooting etc etc they've finally decided it's a hardware malfunction and are picking my computer up for repair... like you I also purchased mine around Nov / Dec 2013 - if you find your fix is only temporary I'd recommend contacting HP support and reporting the fault....

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  3. Anonymous
    2014-04-28T16:34:38+00:00

    Same issue on an HP Elitebook running Windows 8.1 64 bit. Browsed to hp.com and downloaded the updated drivers, works great now. Thanks for the solution!

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  4. Anonymous
    2014-04-26T07:50:10+00:00

    I have hp pavilion ts 15 notebook pc , also have the problem, touchscreen will work on startup for a few minutes, then decides to go out, have been trying to resolve problem for months. Windows 8.1 no drivers avail says I have latest drivers which are dated 6/2006. this is the latest post I found that is the MOST helpful, bust still does NOT fix them problem entirely(still have to do a lot of rebooting) http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-stops-responding-since-windows-81/5abf45a9-f87c-4a54-b9b3-aaaef918b1e9

    everywhere I go on the web, has no answer, blames HP, HP blames Microsoft it is just a big mess for all of us. I have pretty much disables windows update except for important updates, I have pretty much figured out the problem lies somewhere there, before or after preparing/getting windows8.1. that is where the problem happens. I just haven't been able to pinpoint which update it is (after dumping my computer 3 times in one 36 hr period)  but this link above is the best help for me, so far, I hope it helps others...I JUST RECEIVED MY COMPUTER IN DEC2013 RUNNING WIN 8 HP PAV TS 15 NOTEBOOK PC  and upgraded to win 8.1 so if you have different circumstances, PROCEED AT OWN RISK but good luck!

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