Windows 8.1 touch screen not working?

Anonymous
2013-10-20T00:55:12+00:00

Is there a touch screen bug in the final version of Windows 8.1 or is there a particular setup I need to do to get touch to work reliably?

I just installed it on my Fujitsu T902 and sometimes the touch screen responds and sometimes it doesn't. The same also applies for the digitizer.

Windows for home | Previous Windows versions | Search, touch, and mouse

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Anonymous
2014-08-22T10:34:59+00:00

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with re-installing touch screen driver. I will surely help you to fix this issue.

What is the make and model of the laptop?

You may try to download and install latest touch screen driver from the computer manufacturer website and check if it helps.

Refer to the link for additional information.

Touch and pen settings: FAQ

http://windows.microsoft.com/en-us/windows-8/touch-pen-settings-faq

Hope this information helps. Reply to the post with updated status of the issue to assist you further.

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  1. Anonymous
    2014-05-30T06:51:14+00:00

    "This model is plug-and-play for windows 7 operating system. So you don't need a driver to get this monitor working on your PC. Did you connect the USB cable? This cable needs to be connected as this is for the touch-interface."

    This is not my experience. I installed this monitor with Windows 8 and it was working out of the box. When I upgraded to Windows 8.1 touch stopped working. Then I went to the Iiyama web site and downloaded the W7 touch drivers for this monitor and installed them on Windows 8.1 and now it works fine.

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  2. Anonymous
    2014-05-20T15:58:58+00:00

    We have been using 8 Fujitsu T-902's in our business for 4 months with Windows 8 Pro.  No problems with Touchscreen until last week (correlated to MS upgrade, I think).

    Now they randomly shut off touch capabilities for Pen and Finger touch.

    Reboot fixes it every time, but I also found that closing the screen and re-opening (suspend/hibernate?) after 1 second re-establishes touch again.  That is a much quicker work-around for our users than reboot.

    So I am guessing that some kind of power save setting is the culprit.  Second I'll try updating Fujitsu drivers.

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  3. Anonymous
    2014-04-30T07:00:21+00:00

    with now several hours of experience with the "let windows not disable the wacom device to save power"-fix i would say this fix does at least for my fujitsu t902 fix the problem

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  4. Anonymous
    2014-04-29T18:41:41+00:00

    Hi Gina - I purchased mine in the UK... Your laptop will be under warranty... Just go on the hp site, chose support, then load your serial number etc then go on chat and tell them your experience... If your problem is like mine they'll eventually conclude a hardware problem... Otherwise I'm sure you'd be within your rights to return your laptop to Costco and ask them to sort it out or offer a replacement or refund...

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