Nokia Lumia 930 microphone problem

Anonymous
2014-07-24T13:10:38+00:00

Hello.

I got an issue with my Lumia 930 that i bought today.

 When i've got an incomming/outgoing call the person on the other end can't hear me, but i can hear them clearly. It works when i put the call on speaker, but i want to be able to call someone and not sharing the conversation with everyone around me.

So far i've done:

Soft reset

Hard reset

Nokia Software recovery tool

Does anyone have this issue?

Is there a fix for this or should i return it?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-12-12T10:46:37+00:00

    I fixed mine by switching my cellular connection to 2G.. try doing it

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  2. Anonymous
    2014-12-09T09:52:17+00:00

    My friend's lumia 930 got the same issue, really disappointed, also I'm wondering whether the issue will happen again after make a replacement.

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  3. Anonymous
    2014-12-09T06:02:22+00:00

    I have 100% sane problem as slavecky. I don't want to waste my 630 $.

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  4. Anonymous
    2014-12-09T05:57:25+00:00

    I have same issue. I got the mobile one month before. Now it has the issue that Skype and in call, my voice not going out when my speakers are on. My speech is also not working but in video recording everything is recording well.

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  5. Anonymous
    2014-12-06T14:17:20+00:00

    I have same problem, when im putting my phone on speakers even in Skype or Call, no body hears me. Cortana is not availalbe in my country, but when im opening speach and tell someting, it tell me " Sorry Could Not Hear AnyThing".

    i thought Microsoft will  use Nokia very well, but it is totaly opposite.. Sorry for my English.

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