Nokia Lumia 930 microphone problem

Anonymous
2014-07-24T13:10:38+00:00

Hello.

I got an issue with my Lumia 930 that i bought today.

 When i've got an incomming/outgoing call the person on the other end can't hear me, but i can hear them clearly. It works when i put the call on speaker, but i want to be able to call someone and not sharing the conversation with everyone around me.

So far i've done:

Soft reset

Hard reset

Nokia Software recovery tool

Does anyone have this issue?

Is there a fix for this or should i return it?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2015-07-15T22:37:22+00:00

    unfortunately not . there is no any in Iran....

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  2. Anonymous
    2015-07-15T22:22:50+00:00

    Taking it to a Nokia service centre is not an option for a lot of people. If there's a common hardware fault Microsoft should offer a recall. However the problem is almost certainly with the software or firmware, since, for example, Cortana has no problem hearing me. What we want is for Microsoft to at least acknowledge that there's a fault and whether they're going to try to fix it or not.

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  3. Anonymous
    2015-07-15T22:14:30+00:00

    can you post it back to the repair centre?

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  4. Anonymous
    2015-07-15T21:48:13+00:00

    every thing was ok before the  cyan or denim Updates

    Nothing Block the holes , the phone never hurt and nothing . that's software Problems

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  5. Anonymous
    2015-07-15T21:09:25+00:00

    Thanks for the professional and stable calm reply :)

    the funny thing for most of us is the fact the mic behaviour changed the day we went from cyan to denim!

    eveything works great for me with the mics except speakerphone! Event Cortona works for me!!!

    but I have to return my phone since after 4 'recoveries', testing windows 10 TP and recovering once again....my mics still don't function properly.

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