Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2015-08-21T04:28:37+00:00

    I tried doing this, and mine just says "No driver updates found. Your system has the most recent updates" but it still does the same problem. Does anyone know where to go from here? Please and thank you :)

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  2. Anonymous
    2015-07-28T16:37:40+00:00

    did you resolve this? I also get the same error trying to update in windows 10 th1 with amd 7850 cpu

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  3. Anonymous
    2015-07-18T16:07:14+00:00

    After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

    Thanks, Jarred

    I am now having this problem and my computer is very slow despite having fibre optic.  I have no idea how to fix this.

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  4. Anonymous
    2015-07-06T15:46:33+00:00

    Hi,

    I had the exact same issue showing in my device manager. I uninstalled and deleted the said driver and reinstalled but the error message at system boot "thread lost in device driver" still came up...

    Is there a solution to this problem at all? Should I be worried?

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