Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2015-08-25T21:14:21+00:00

    I may have finally solved the problem on my Dell Inspiron 15R SE!

    I tried running this AMD auto detect tool and it installed a different driver and so-far-so-good: http://support.amd.com/en-us/download/auto-detect-tool

    I tried restarting 3 times and no blue screen, laptop is faster, and my software that was messed up before looks fine. 

    Hope this helps!

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  2. Anonymous
    2015-08-25T16:22:13+00:00

    Oh great. I was hoping 10 would resolve the issue. 

    I've been running my laptop on factory settings with updates turned off. In order to get the 10 app I had to wait through 2 days of updating. Now you say it's still an issue.

    Argh!

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  3. Anonymous
    2015-08-25T15:03:08+00:00

    hi

    I have just updated to windows 10 from windows 8.1. After that all my problems started form there.

    My computer is slower than before. This operating system does not let me open any other browsers such as google chrome, fire fox and even viber. It even does not open YouTube videos properly. I just get sounds not pictures. It shows the message in the blue screen " Thread_stuck_in_the device_driver" and restarts my computer. It is so frustrating to me. I tried to roll back to windows 8.1 but could not do it. All my drivers are up-to-date.

    my computer has AMD A8-7600 Radeon R7, 3.10 GHz processor.

    Windows 8.1 was faster and better on my computer.

    thank you.

    Hemanta Banstola

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  4. Anonymous
    2015-08-21T04:32:50+00:00

    This is exactly the same as what is happening with mine :/

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