Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

194 additional answers

Sort by: Most helpful
  1. Anonymous
    2015-07-06T10:42:48+00:00

    Hi,

    This was very helpful in detecting the issue on my Dell Latitude 3540 which is having same issue...my defective driver is captured in the screenshots below:

    It is showing me that it is the Bluetooth audio device driver with error code 01. I have done a driver update and it says my driver is up to date. My action center is also of no use. Please what can I do to sort this issue out? thanks

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-06-10T06:00:32+00:00

    Hi I have this problem of the thread I did as you suggested it says device is working properly but

    I still have this problem  please help thank you

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-06-08T16:01:05+00:00

    Ive had this problem with win 10 insider preview on my Lenovo z50-75 AMD A10-7300 processor 8gb ram when I'm just playing a game I see a screen with a sad face on it it then says error:THREAD_STUCK_IN_DEVICE_DRIVER then it restarts my pc

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-05-20T22:35:43+00:00

    How did you restore your computer back to Windows 8? I would very much like to do that since I am getting this same non-sensical error and all my drivers are up to date.

    Was this answer helpful?

    0 comments No comments