Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2014-02-07T09:33:12+00:00

    Hi RajithR,

    I have the same issue as above. I tried your solution and the yellow exclamation mark is on Bluetooth audio device. I have a dell laptop bought about a month ago. can you provide me with a solution.

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  2. Anonymous
    2014-02-05T14:34:56+00:00

    am also Facing the Same Problem. After updating from 8 to 8.1

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  3. Anonymous
    2014-02-04T22:49:14+00:00

    I had the same problem, and fixed it by disabling "Fast Startup" under the Power Options - "Change what happens when I push the power button."  Instant fix.

    I tried this solution and it seems to have worked. Great!

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  4. Anonymous
    2014-02-04T11:49:51+00:00

    hi, this problem occurs with me also. but there is no yellow exclamation mark against anything in device manager. now what should i do.

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