Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2014-02-12T11:38:41+00:00

    I have this problem as well and I did as you advised above.  The driver with a yellow mark is the USB IF x HCI USB Host Controller.  I went into properties and the device status said Windows cannot load the driver (code 31) I checked the internet and when I tried to install the driver it said my pc already had the latest version, so what do I do now?

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  2. Anonymous
    2014-02-11T08:26:14+00:00

    I tried everything but nothing helped me and wean I tried to fix it then It just got worse but I found a solution I downloaded slimdrivers and it automatically finds the newest update to your computer 

    http://download.cnet.com/SlimDrivers-Free/3001-18513\_4-75279940.html?spi=988c56c2315cf0ed6ed713b0ec36db49&part=dl-0

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  3. Anonymous
    2014-02-11T06:04:26+00:00

    For "THREAD_STUCK_IN_DEVICE_DRIVER"  issue Ensure the video drivers are updated to the latest version.  This issue occurs only when video card driver-is stuck waiting for something (usually a hardware operation) to happen.

    http://www.vmwareandme.com/2014/02/solved-windows-81-threadstuckindevicedr.html

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  4. Anonymous
    2014-02-11T05:10:04+00:00

    i also have the same problem. i also get the same error while my laptop starts. i checked the device manager and i see that theres no yellow exclamation mark there. can you please help me with this.

    Thanks

    M. Adil Shekhani

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