Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

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Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

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  1. Anonymous
    2014-02-03T01:29:18+00:00

    After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

    Thanks, Jarred

    I have tried restarting in Safe Mode with Command Prompt option.

    Then command: chkdsk /f

    System will ask you if you want to check and fix disk errors the next time you boot.

    Answer Y

    Now I do not have the issue any more.

    Hope this helps

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  2. Anonymous
    2014-01-27T22:30:37+00:00

    Hi,

    If you find a solution, please post.  I have the exact same problem with added benefit of my graphics now look rubbish and my games crash.  I have also tried everything you have mentioned also with no joy.  If I find something, will let you know.

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  3. Anonymous
    2014-01-27T22:21:14+00:00

    I have the exact same issue and the same Dell Laptop.  I tried to refresh and roll back but it made things worse.  What to do?  I am a writer and I need my machine :-(

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  4. Anonymous
    2014-01-26T13:00:10+00:00

    This solution worked for me. Thank You!

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