Windows 8.1 error: "thread stuck in device driver"

Anonymous
2013-11-20T13:05:26+00:00

After installing the Windows 8.1 update without issue, every time I turn on my computer a screen appears that saying that there was an error when the last session ended, and that the issue pertains to "thread_stuck_in_device_driver". This has occurred every time for the last 6 days, and I have used system restore and Windows Update and the issue still remains. Has anyone found a solution to a similar problem?

Thanks, Jarred

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-08-25T16:30:23+00:00

The Dell support page offers a few things to check, but says if all else fails, replace the video card.

Maybe replacing the video card is worth it to get rid of all the headaches. 

THREAD STUCK IN DEVICE DRIVER

This Blue Screen error indicates that a device driver-almost always a video card driver-is stuck waiting for something (usually a hardware operation) to happen. Most of you have probably seennv4_disp.sys associated with this Blue Screen.

  1. Ensure the video drivers are updated to the latest Dell version.
  2. The system BIOS is fully up-to-date.
  3. If both the video driver and the system BIOS are fully up-to-date, check with the manufacturer for recent driver updates.
  4. As a last resort, try exchanging the video card.

Note: Reinstalling Windows is not likely to prevent this error from reoccurring.

http://www.dell.com/support/article/us/en/19/SLN129813/EN#Error6

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

194 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-01-16T15:54:53+00:00

    You can fix the problem instantly by disabling "Quick Start Up" through control panel.  Go to your power options, and choose "change what happens when I push the power button."  Find the option to disable quick start up, and you should be good to go.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-01-16T15:53:25+00:00

    You can fix the problem instantly by disabling "Quick Start UP" through control panel.  Go to your power options, and choose "change what happens when I push the power button."  Find the option to disable quick start up, and you should be good to go.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-01-16T15:29:44+00:00

    I have had same issue as the above. THREAD_STUCK_IN_DEVICE_DRIVER errors and laptop won't sleep, all after upgrading to Windows 8.1 (thanks for all this, btw, Microsoft)

    I have a Dell Insipiron. I have tried updating drivers. All seem to be latest versions, although attempting to update has not been a smooth process (attempting to uninstall the AMD Radeon card doesn't work, for example. It instantly reappears. Downloading drivers from AMD also doesn't work, the installer is corrupted. Allowing the Dell website to scan my computer turns up some Bluetooth drivers and that's it).

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-01-14T22:29:53+00:00

    After you reinstalled the software from the device manager do you still get the message stuck in device driver ?

    Any help here would be appreciated, cheers

    Was this answer helpful?

    0 comments No comments