Skype Account password recovery redirects to Microsoft Account password recovery

Anonymous
2014-07-18T00:04:32+00:00

I have both a Microsoft account and a Skype account which are not linked despite being registered to the same email address. I tried to link them today using the Skype Windows 8 app, but could not recall my Skype password. I went to the password recovery page, entered my email and pressed "Send email" so I would receive a recovery code, but was instead redirected to the Microsoft account password recovery for my microsoft account. What do I need to do to get back into my skype account so I can link my accounts?

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Anonymous
2015-03-09T08:12:52+00:00

hi, just had this issue myself and managed to sort it out. i'm registering here just to reply to this.

if you are still stuck without your skype password, go to https://login.skype.com/login and do the following:

  • login with your microsoft account. go to "account settings" and unlink the ms account from skype.
  • log out, select "forgotten my skype username" in the login screen.
  • check your email and follow the link provided there.
  • now you will be able to reset your skype password properly. later you can link the ms account again to skype.

hope that helps.

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Anonymous
2014-07-20T16:28:54+00:00

Hi Samel,

If you have forgotten the password by default the email will be sent to registered email address. For more information you may contact Skype support.

How can I contact Skype Customer Service?

https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

Hope this information helps.

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  1. Anonymous
    2018-05-24T13:32:23+00:00

    Same thing here, does Microsoft read any of these issues?

    I got hacked last night and send a link to all my contacts. Trying to change my Skype password and only changed my Microsoft password. So the result is that I'm still vulnerable to the hackers.

    Solution anyone?

    Thanks.

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  2. Anonymous
    2017-03-01T16:04:46+00:00

    Once it's linked, I can't find any ability to "unlink"

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  3. Anonymous
    2015-09-12T21:27:13+00:00

    Skype support is not helpful at all.

    When I found that I could not log into my Skype account because the password was wrong, I clicked on "problems signing in?" which led me to a page where I entered my microsoft email. All this lead to was resetting the password for that email over and over instead of the actual Skype password. I would try to login with my microsoft email and password, then it would ask me if I already have a Skype account (obviously yes) and would ask for my Skype name and the EXACT PASSWORD THAT I TRIED TO RESET IN THE FIRST PLACE. I tried to link my microsoft account to my Skype account and guess what? I need the Skype password for that too. 

    Customer service just sent me a link to reset my microsoft account password for the millionth time which does not solve my actual problem. I have a lot of contacts on my Skype, and I don't want to make a new one.

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