Skype Account password recovery redirects to Microsoft Account password recovery

Anonymous
2014-07-18T00:04:32+00:00

I have both a Microsoft account and a Skype account which are not linked despite being registered to the same email address. I tried to link them today using the Skype Windows 8 app, but could not recall my Skype password. I went to the password recovery page, entered my email and pressed "Send email" so I would receive a recovery code, but was instead redirected to the Microsoft account password recovery for my microsoft account. What do I need to do to get back into my skype account so I can link my accounts?

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Anonymous
2015-03-09T08:12:52+00:00

hi, just had this issue myself and managed to sort it out. i'm registering here just to reply to this.

if you are still stuck without your skype password, go to https://login.skype.com/login and do the following:

  • login with your microsoft account. go to "account settings" and unlink the ms account from skype.
  • log out, select "forgotten my skype username" in the login screen.
  • check your email and follow the link provided there.
  • now you will be able to reset your skype password properly. later you can link the ms account again to skype.

hope that helps.

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Anonymous
2014-07-20T16:28:54+00:00

Hi Samel,

If you have forgotten the password by default the email will be sent to registered email address. For more information you may contact Skype support.

How can I contact Skype Customer Service?

https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

Hope this information helps.

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  1. Anonymous
    2015-08-05T02:39:36+00:00

    Yes, i have the same issue. skype password which i know for sure, wouldn't work. Went to reset and it kept sending me to microsoft login. Log in with microsoft and my skype account is linked, but it still asks me for my **** skype password to which there is no way to **** reset it. Thanks for buying skype and ruining, Bill.

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  2. Anonymous
    2015-06-11T14:21:17+00:00

    this problem will not go away - I tried the above fix but it didn't work as I still could not access my SKYPE account  and in fact got locked out because I had tried to fix it too many times.  Beyond frustrated with MS and SKYPE.  I will no longer have access to my primary email soon and do not seem to be able to change the email address in any way shape or form.  There is also no way to contact support so I am pretty sure it doesn't exist and there are no humans working for MS.  I have changed my MS password so many times now it is ridiculous and it still doesn't help me change either the primary email or adjust my skype account.

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  3. Anonymous
    2015-05-14T17:22:20+00:00

    I have an additional catch 22.

    How can I contact Skype Customer Service?

    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

    When I click the link, I go to a language selection page. I select English hit Proceed and go to the general error page:

    http://support2.microsoft.com/common/errors/ServerGeneric.htm 

    Excellent. How do I contact Skype support?

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