Update 1 - Error 8018830F -> Update was downloaded but could not be opened

Anonymous
2014-08-04T15:47:29+00:00

ISSUE RESOLVED

Message from Microsoft:

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

Folks,

We have heard a small set of devices were receiving the error 8018830F when trying to take Update 1 this morning.  We need your help to look into this further.

Please reply to this thread and provide the following details:

  1. Make/Model of Device (Ex: Nokia Lumia 925)
  2. Country device was purchased in
  3. Mobile Operator if device is branded a specific operator (during boot up does it display a Mobile Operator logo?)
  4. The Manufacture ID for Device (Nokia Devices Only!)

Note:  To find the Manufacture ID,  go to Settings -> Extras + Info -> More Info -> It should be the first row listed.

Please keep this thread limited to devices seeing this error message.  If you have another error please search the forum or create a new question.

Thank you,

Eli A.

Windows for home | Other | Devices and drivers

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Anonymous
2014-08-06T19:57:41+00:00

Hello Folks,

We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

Thank you for the information to help us investigate this issue further.

Thank you again,

Eli A.

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  1. Anonymous
    2014-08-07T07:54:18+00:00

    I can verify this as well, IT DOESN'T WORK the error still comes up! I've tried to download this at least 4 times! 

    I have an unlocked Lumia 920 originally from Rogers Canada. 

    My manufacturing ID is : RM-820_nam_canada_200

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  2. Anonymous
    2014-08-07T07:33:00+00:00

    Hello Folks,

    We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version.

    Thank you for the information to help us investigate this issue further.

    Thank you again,

    Eli A.

    but Lumia 630 users are still getting 80188306 error and no fix. Please fix it.

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  3. Anonymous
    2014-08-07T07:18:34+00:00

    Worked on my 625.

    Live folders is cool!

    Where is NTP time sync ?

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  4. Anonymous
    2014-08-07T06:17:57+00:00

    Hello,

    after fixing the update I can confirming that the update is now rolling and installing.

    Device : Samsung Ativ S (GT-I8750),

    Purchased in Germany,

    device is unlocked and without operator branding,

    [device is used in US and Germany]

    one question : at the Microsoft store the app >windows phone insider< is not listed anymore, either German or US localisation.

    researching result : standard answer by the store ...not avalaible for your device, try updating bla bla bla...

    any ideas so far ? Fixing / updating this app is planned / on the way ?

    btw :

    thx for the good and fast solving this issue ! Well done !

    Best regards

    post scriptum :

    ...my error by failing with the update was 0x80188308.

    JFYI

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