New update for DP today, try it. My 920 on DP finished with Cyan installed.
Nokia Software Recovery Tool
Use the Nokia Software Recovery Toolto recover your
phone if you have software or software update problems. If your phone is
not responding, it appears to be stuck or is not starting you can try
to recover it at home before initiating a repair.
**Link updated 9/21/2016
Windows for home | Other | Devices and drivers
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Anonymous
2014-09-24T23:44:37+00:00 -
Anonymous
2014-09-24T23:12:53+00:00 This just happened to me too! It got to 100%, then counted BACKWARD, and then started downloading all over again. I am beyond ticked. This was a 90 minute download for me, and now its running again??
Does this mean the Tool is broken and we can't roll back? Please say it isn't so. DPV is so broken right now..
kirsty1903 wrote:
Can anyone help? I have Nokia 920 with 8.1 DP installed. I have downloaded Nokia soft.rec.tool and started the download of the package. It downloaded it all...got to 100%...then started all over again!! So I left it and once it got to 630 mb the download just stopped. The bar jumped to 100% but nothing happened. I cancelled and started again...same thing happened at exactly the same point in the download. Can anyone help????
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Anonymous
2014-09-10T14:34:06+00:00 Product code 059N5T7
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Anonymous
2014-09-10T14:29:21+00:00 I keep getting an error. Error code 0x80131500
att lumia 920
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RedSpook-9082 4,765 Reputation points Volunteer Moderator2014-09-08T12:47:20+00:00
Jackalneck wrote:
NSRT reads the handset information based on IMEI and you cannot trick it by flashing a different firmware. It will only show as available the correct firmware version and variant according to the original product code. Since you have created a mismatch between product code and firmware currently on handset, the tool does not offer a software package for download and installation.
This is not 100% true,.... . Phones in this condition are not able to download a software package for their phone in NSRT, maybe that's where the IMEI/Product Code mismatch come in to play?
Sorry, I fail to see what is not 100% true, especially after you repeat as your own statement what I have previously stated.