Event ID 20 - WHEA-Logger - AMD Northbridge

I posted this a few months ago, and I think it has worked for many people who have tried it.  It sure beats replacing hardware or replacing the entire device. 

Try disabling fast startup.  It's in the Control Panel-Hardware and Sound-Power Options-Choose what the power button does (left side of the page).  You'll be in System Settings, remove the check from the Turn on Fast Startup box.  

I found this on another website or message board when I first started having this issue back in November/17, and I am happy to say it has worked for me.

HAY GUYS GO CHECK OUT ON YOUR SYSTEMS NOW UNDER SYSTEM INFORMATION THE CONFLICTS WITH AMD OR INTEL TO SEE WHAT THE CONFLICTS LIKE AM ADDING HERE IS THE PROBLEM SO GO CHECK OUT ON YOUR SYSTEM NOW OK.

Same issue for me. I've had the HDD and motherboard replaced through warranty. I'm about to get a total laptop replacement... and then I saw this thread.

Does that mean that even if I do get a replacement laptop, I'm STILL going to have the same issue? This is so frustrating.

Log Name:      System

Source:        Microsoft-Windows-WHEA-Logger

Date:          2018-03-12 11:57:55 PM

Event ID:      20

Task Category: None

Level:         Error

Keywords:      

User:          LOCAL SERVICE

Computer:      DESKTOP-T08QT1R

Description:

A fatal hardware error has occurred.

Component: AMD Northbridge

Error Source: Machine Check Exception

Error Type: 11

Processor APIC ID: 0

The details view of this entry contains further information.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />

    <EventID>20</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2018-03-13T02:57:55.687258600Z" />

    <EventRecordID>21346</EventRecordID>

    <Correlation ActivityID="{D00E89F6-7536-4CE2-9E85-F66700684A3D}" />

    <Execution ProcessID="2976" ThreadID="3572" />

    <Channel>System</Channel>

    <Computer>DESKTOP-T08QT1R</Computer>

    <Security UserID="S-1-5-19" />

  </System>

  <EventData>

    <Data Name="ErrorSource">3</Data>

    <Data Name="ApicId">0</Data>

    <Data Name="MCABank">4</Data>

    <Data Name="MciStat">0xf2000010000b0c0f</Data>

    <Data Name="MciAddr">0x0</Data>

    <Data Name="MciMisc">0x0</Data>

    <Data Name="ErrorType">11</Data>

    <Data Name="Length">928</Data>

    <Data Name="RawData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ata>

  </EventData>

</Event>

Important news

I've been advised to file a report with Feedback Hub to let Microsoft know about this issue. If you have the same problem, please add some details and upvote to draw attention to it.

Here is a direct link:

https://aka.ms/U6xaqv

(Feedback Hubwill open automatically)

Thank you,

GC.

I have been having this problem since December on three different notebooks (one Asus X555BP and two Acer Aspire E15 E5-553G-T5PB), each one changed by the seller.

The first one, my Asus, presented these anomalous reboots at uneven intervals, the first time a month passed, but it quickly escalated to every morning. It was almost unusable. The second one was replaced after the first time, and the third is the one I'm currently using and with which I experienced this issue this afternoon, again.

I posted a new question here before finding this thread. Alas, I've no solution for you, I'm adding a new reply only to make this thread more visible. At least it's not a hardware problem, though.