Windows Update error 80072efe or 80072f76

Anonymous
2013-03-31T13:50:13+00:00

I run windows update and it fails with this error message. I have downloaded the cab file and run it locally. I still get this message after it was 'fixed'. It generates a log file that is over ten thousand lines long. There does not appear to be a mechanism for attaching files so I will paste it only on request.

In the meantime here is the outputReport

Proxy :

Last Installed Update :Windows Internet Explorer 9 for Windows 7 for x64-based Systems,03/31/2013 13:30:14

Last Displayed Error :2013-03-31 14:32:09:394 1008 1748 AU # WARNING: Install failed, error = 0x80070643 / 0x00009C48

Language settings :en-US

bits : Running

wuauserv : Running

WORKGROUP :XXXX

Windows Update Agent Version :7.6.7600.256

Microsoft Windows 7 Home Premium SP: 1

CPU Type : x64

OS Architecture :64-bit

RS_ResetBits : Bits is stopped

RS_ResetBits : wuauserv is stopped

RS_ResetBits : : bits Running

RS_ResetBits : : wuauserv Running

RES_GenWUError : Bits is stopped

RES_GenWUError : wuauserv is stopped

RES_GenWUError : CryptSvc is stopped

RES_GENWUError : : CryptSvc Running

RES_GENWUError : : bits Running

RES_GENWUError : : wuauserv Running

<IE9>

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2013-04-04T20:39:28+00:00

    ...Optional update bing desktop is still pending. I can also manually check for updates. When I do this the problem one reappears and fails to install.

    And is Bing Desktop (KB2694771) "the problem one" or...?

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  2. Anonymous
    2013-04-04T10:43:18+00:00

    Updates appears to be still working. Optional update bing desktop is still pending. I can also manually check for updates. When I do this the problem one reappears and fails to install.

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  3. Anonymous
    2013-04-04T00:42:08+00:00

    Does "failed again" mean that you couldn't even run a manual check for updates or that the update(s) offered failed to install?

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  4. Anonymous
    2013-04-03T23:22:07+00:00

    Yes it failed again today 4th April 2013

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  5. Anonymous
    2013-04-03T22:49:53+00:00

    I run windows update and it fails with [a 80072efe or 80072f76] error message

    Does the behavior persist to this very day or...?

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