Windows Update error 80072efe or 80072f76

Anonymous
2013-03-31T13:50:13+00:00

I run windows update and it fails with this error message. I have downloaded the cab file and run it locally. I still get this message after it was 'fixed'. It generates a log file that is over ten thousand lines long. There does not appear to be a mechanism for attaching files so I will paste it only on request.

In the meantime here is the outputReport

Proxy :

Last Installed Update :Windows Internet Explorer 9 for Windows 7 for x64-based Systems,03/31/2013 13:30:14

Last Displayed Error :2013-03-31 14:32:09:394 1008 1748 AU # WARNING: Install failed, error = 0x80070643 / 0x00009C48

Language settings :en-US

bits : Running

wuauserv : Running

WORKGROUP :XXXX

Windows Update Agent Version :7.6.7600.256

Microsoft Windows 7 Home Premium SP: 1

CPU Type : x64

OS Architecture :64-bit

RS_ResetBits : Bits is stopped

RS_ResetBits : wuauserv is stopped

RS_ResetBits : : bits Running

RS_ResetBits : : wuauserv Running

RES_GenWUError : Bits is stopped

RES_GenWUError : wuauserv is stopped

RES_GenWUError : CryptSvc is stopped

RES_GENWUError : : CryptSvc Running

RES_GENWUError : : bits Running

RES_GENWUError : : wuauserv Running

<IE9>

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2014-08-16T18:22:15+00:00

    If you want, you can test by uninstalling Windows Internet Explorer 11(via Installed Updates), rebooting twice & then seeing if you can install IE10 manually via this page. [1]

    ============================================================

    [1] Note that you'll first have to dismiss the offer to download IE11 before you're offered IE10.

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  2. Anonymous
    2014-08-16T11:50:25+00:00

    "If you managed to get IE11 installed, you should have been able to get IE10 installed."

    Why are you blaming me? It is not my OS. It did not work, even with your help I could not get it to work. It went straight to 11. Not my fault.

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