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Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
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Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
I got hit with these scammers they told me they represented Microsoft and were working closely with them... And foolishly I allowed access to my laptop,.. when It came to me these people were scamming, I accused them of being thieves, the shut down my laptop.. completely.. but the clowns got not one penny from me... and with a little diligence, My laptop is up and running.. I would like to chase these clowns down and cut them off at the power cord.........
Have you done a systems check on your computer perhaps with your internet service provider customer helpline. Because I had this and then found that not only were they contacting me to scam me but somehow they can hitch a ride along your Internet Service Providers broadband line and bounce it off so that say 7 or 8 hackers can be using the same broadband network with your credentials on it. That's why they ring you because if you have not been on the internet for some time they are not able to re-route their lines and networks so you pay for it. And its the way they will embedding Trojans and Cascades onto your system and anyone else you come into contact with.
I am angry as Microsoft knows that they are doing this but its a new way of making sure we all upgrade to the "newest version of Microsoft." Which is a bit disconcerting as I have and always will be a loyal fan of theirs.
I tried using Google but found that there was too many anomalies with them and too many hidden backdoors for hackers to get through. So I came back to Bing and MSN. Hope your system check helps. And for if you can block whatever name it says on the phone from calling you. Cause that's how they find out whether you are still "Live," or not.
These guys are still at it. I've had at least a half dozen calls and the caller ID always say Belisle, Ronald. There was no one on the line until last night when some pakistani/indian sounding guy came on and went thru the whole speel as previously mentioned. Meanwhile he keeps talking as I'm googling Ronald Belisle and bring up Linkdin stuff and a couple of obituaries (hope there's more then one Ronald Belisle) the number I keep getting called from is 989-738-5589. Same number every time.
Just got off the from with them again. Mohan said his name was "David" and he worked for microsoft. Said "nice try Dick, your buddy called yesterday. Asked where he was calling from and he said what sounded like"Joneston, London" in the "UK". Told him to go call some English people then. He hung up.
I'm bettin a lot of people fall for these jamokes and get cleaned.