AMMYY Scam

Anonymous
2013-04-19T00:13:20+00:00

Hello

I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.

He told me that my computer had multiple problems.

He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)

After that, he told me to type in "www.ammyy.com" and hit enter.

Right when he said that, I got suspicious.

I checked their website and it seemed legit.

I decided to google "AMMYY" and I saw "AMMYY scam"

I checked lots of posts having the EXACT same thing

-Indian guy

-AMMYY

-Computer problems

-Work for microsoft.

I hanged up and shut down my computer just in case. (I"m paranoid)

I turned back my computer on and the guy called me again.

He asked me why did I hanged up and I told him it was an accident.

He asked if I downloaded AMMYY yet.

I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.

I ran a full computer scan with Trend Micro Titanium Internet Security.

(Which I trust since it went with my computer)

So my question.

Who are these guys?

How many people work with them?

Why aren't they sued yet?

Is my computer safe?

Thank you

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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bhringer-9380 4,350 Reputation points Volunteer Moderator
2014-11-14T00:28:43+00:00

These fake tech support scams can now be reported to Microsoft, via the following link:

Report a Technical Support Scam

https://support2.microsoft.com/getsupport/hostpage.aspx?oaspworkflow=start_1.0.0.0&wfname=scamsurvey&ccsid=635514050206231635

"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."

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Anonymous
2013-04-19T00:17:27+00:00

You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited

phone calls to help you fix your computer

http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams

http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3

Microsoft Consumer Support Center

https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support

http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support

http://windows.microsoft.com/en-US/windows/help/contact-support

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  1. bhringer-9380 4,350 Reputation points Volunteer Moderator
    2014-10-13T08:22:39+00:00

    Is there anyone we can call as I tried the Uk's Police Internet Fraud Site.  And there was an automated Q & A to it so I went through it and it mainly consisted of Sale of Goods Stuff not internet fraud and hacking. Also when it start to ask for bank details and DOB of me.  I thought it was a little too suspicious. Don't mind giving the Police just not the internet as already have been hacked and ID Fraud before.

    Who can we complain to any idea?

    Did you report to http://www.actionfraud.police.uk/ ?

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  2. Anonymous
    2014-10-13T07:45:35+00:00

    Is there anyone we can call as I tried the Uk's Police Internet Fraud Site.  And there was an automated Q & A to it so I went through it and it mainly consisted of Sale of Goods Stuff not internet fraud and hacking. Also when it start to ask for bank details and DOB of me.  I thought it was a little too suspicious. Don't mind giving the Police just not the internet as already have been hacked and ID Fraud before.

    Who can we complain to any idea?

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  3. Anonymous
    2014-10-12T02:21:44+00:00

    This just happened to me also. only trouble is that I had just asked for help on my computer when this man called, called himself Eric. He did get into my computer. Like I said I thought he was who I had called. Now what do I do?

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