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Report a Technical Support Scam
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Hello
I got a call from a guy with a really heavy Indian accent claiming to be working with Microsoft.
He told me that my computer had multiple problems.
He then told me to hit the Window icon on my keyboard and R (Which is to activate Run)
After that, he told me to type in "www.ammyy.com" and hit enter.
Right when he said that, I got suspicious.
I checked their website and it seemed legit.
I decided to google "AMMYY" and I saw "AMMYY scam"
I checked lots of posts having the EXACT same thing
-Indian guy
-AMMYY
-Computer problems
-Work for microsoft.
I hanged up and shut down my computer just in case. (I"m paranoid)
I turned back my computer on and the guy called me again.
He asked me why did I hanged up and I told him it was an accident.
He asked if I downloaded AMMYY yet.
I told him this "I ain't getting my computer hacked today, buddy." and hanged up again.
I ran a full computer scan with Trend Micro Titanium Internet Security.
(Which I trust since it went with my computer)
So my question.
Who are these guys?
How many people work with them?
Why aren't they sued yet?
Is my computer safe?
Thank you
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
These fake tech support scams can now be reported to Microsoft, via the following link:
Report a Technical Support Scam
"This information will assist Microsoft and law enforcement stop these scams and bring the perpetrators to justice."
You're fine. They cold called you and have no access to your PC since you didn't install anything or allow them to connect to your PC.
Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx
Hoaxes and Scams
http://support.microsoft.com/contactus/cu\_sc\_virsec\_master?ws=support#tab3
Microsoft Consumer Support Center
Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0
Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support
Is there anyone we can call as I tried the Uk's Police Internet Fraud Site. And there was an automated Q & A to it so I went through it and it mainly consisted of Sale of Goods Stuff not internet fraud and hacking. Also when it start to ask for bank details and DOB of me. I thought it was a little too suspicious. Don't mind giving the Police just not the internet as already have been hacked and ID Fraud before.
Who can we complain to any idea?
Did you report to http://www.actionfraud.police.uk/ ?
Is there anyone we can call as I tried the Uk's Police Internet Fraud Site. And there was an automated Q & A to it so I went through it and it mainly consisted of Sale of Goods Stuff not internet fraud and hacking. Also when it start to ask for bank details and DOB of me. I thought it was a little too suspicious. Don't mind giving the Police just not the internet as already have been hacked and ID Fraud before.
Who can we complain to any idea?
This just happened to me also. only trouble is that I had just asked for help on my computer when this man called, called himself Eric. He did get into my computer. Like I said I thought he was who I had called. Now what do I do?