"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2018-01-05T00:50:27+00:00

    Much simpler to just make sure the Internet Explorer 11 box is checked in control panel, under programs and features.

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  2. Anonymous
    2018-01-05T00:25:24+00:00

    Give this a try.

    For Hyperlinks not working, see below

    http://support.microsoft.com/default.aspx?scid=kb;en-us;310049

    Hope this helps.

    I wish people would give a synopsis of the answer instead of posting nothing but a link to an MS KB article because sometimes MS changes their whole website structure and these links stop working a few years later, even though the answer would still be relevant.

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  3. Anonymous
    2017-12-28T22:54:24+00:00

    Thank you

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  4. Anonymous
    2017-12-28T22:38:41+00:00

    Try this, it's worked for me when I got this message when trying to open a link in my Outlook messages.

    In Control Panel, under programs and features, select turn windows features on and off, and make sure the Internet Explorer 11 box is ticked.

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