"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

116 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-12-28T20:51:31+00:00

    I keep getting the error  "your organization's policies are preventing us from completing this action for you"  I have tried changing windows firewall but it didn't help.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2017-12-16T14:57:09+00:00

    brilliant solution, many thanks

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2017-12-16T02:18:22+00:00

    Making IE default will start opening hyperlinks. Uninstall and reinstall Chrome and Firefox without making default. When finished, try making another browser default.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2017-12-15T22:45:55+00:00

    Never got that message, as in my case the box was not checked as for some reason it got "unchecked" after a Windows update. It seems that every time Windows pushes a new update, it ends up screwing up something else. The last once caused my Windows Photo app to crash, and after much frustration I gave up and used a different app. Miraculously after the last windows update, it now works again. 

    I used this forum to try and fix this hyperlink problem, and none of the suggestions presented to me worked. I accidentally stumbled on the solution I provided to you, and it worked for me. Sorry, it didn't help in your case.

    p.s. I am running Windows 10 and use Edge as my browser, which may be why my solution did not work for you?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments