"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

116 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-09-28T08:53:25+00:00

    I haven’t got a mouse on my laptop, I use the touchpad. Interestingly the problem disappeared at couple of days ago, it has gone like it appeared with no input from me!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2017-09-28T08:52:53+00:00

    I haven’t got a mouse on my laptop, I use the touchpad. Interestingly the problem disappeared at couple of days ago, it has gone like it appeared with no input from me!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2017-09-28T08:52:39+00:00

    I haven’t got a mouse on my laptop, I use the touchpad. Interestingly the problem disappeared at couple of days ago, it has gone like it appeared with no input from me!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2017-09-27T21:29:06+00:00

    Just have to go to control panel and in programs  make sure to check the box Open internet  explorer on the desktop  is checked. 

    This work and you can still use Edge.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments