"Your organization's policies are preventing us..."

Anonymous
2012-07-26T16:29:34+00:00

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk."

Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up somewhere, the only things I've ever messed with were the OEM Background picture when logging on and to disable the autorun features to prevent installation of malware from infected usb drives that I interact with on campus frequently giving me enough time to scan them before activating them.

I tried going back into the registry and setting the policy for autorun to be unconfigured again as it was default and it didn't fix the problem.

I get that error message when using various MS Office products, 2010 and 2013, when trying to go to an external link in a document/program or when trying to hyperlink within a document (e.g. Table of Contents --> Page 23...) But I know it isn't specifically office, or at least I think.

Thoughts on what I can do?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-09-27T20:41:10+00:00

    I did not install the software either, it did it on its own! Go to Control Panel/programs and Features and see if you have any Logitech programs installed or it could be any new programs you have installed.

    Micky

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  2. Anonymous
    2017-09-27T20:21:32+00:00

    In my case I found hat it was my logitech mouse software, I removed it and it worked fine, so did the mouse.

    Micky

    Interesting: I have a new laptop (see my reply to Pradeep) but still the Logitech Mouse. However, I haven't installed any special software for the mouse, just took the Windows defaults.

    Best

    A

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  3. Anonymous
    2017-09-27T20:20:09+00:00

    I had faced the same problem, I tried many options on internet but all failed, Kindly find the below link & just download & run it. it worked for me & do let me know if it worked for you as well.

    I tried Option # 2 & it did worked for me.

    http://blog.techygeekshome.info/2016/10/outlook-2016-fix-cannot-open-links/

    Cheers !

    Pradeep

    Hi thanks I will bear this in mind. In fact since then i have a new laptop and the problem didn't recur.

    Best

    A

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  4. Anonymous
    2017-09-27T18:05:23+00:00

    In my case I found hat it was my logitech mouse software, I removed it and it worked fine, so did the mouse.

    Micky

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