How to Remove Sendori Malware?

Anonymous
2012-11-28T01:20:57+00:00

Hello,

Does anyone here know anything about Sendori?  According to some it is a tool used to correct spelling errors, according to others it is a form of anti-spyware, and according to others it is a homepage hijacker.  I believe what I have is the latter as it has changed my homepage and degraded my browser performance.  I have heard that it is undetectable by AVG and I just did a full scan using Windows Security essentials and didn't pick it up.  I tried uninstalling through Control Panels - -> Programs and Features but could not remove it.  I am hesitant to use more radical methods to remove it such as deleting executables and .dlls or doing a forced uninstall using Revo Uninstaller as I have heard sometimes if you ARE able to remove it it will change your DNS settings upon removal.  Does anyone have any ideas?

Windows for home | Previous Windows versions | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-11-28T01:22:26+00:00

Try this:

http://support.sendori.com/entries/20037727-how-do-i-remove-turn-off-or-uninstall-sendori

**If that does not help,**start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected. Options will vary by region, but phone support leads you to Microsoft Answer Desk (http://www.answerdesk.com/) in the US at this time. After an initial free consultation, a fee will be charged for assistance, based on the details of the case.

You might also try this web site - http://www.bleepingcomputer.com - contains details for many of the common infections, often immediately after they began to appear in the wild, and instructions are provided for how to remove the infections using their malware removal guides. They also have forums where you can seek help from people who specialize in malware removal.

These are other free programs that may help:

Malwarebytes Free - http://www.malwarebytes.org/products/malwarebytes_free  Please note: The final install dialog at  provides a pre-checked option to install the Pro trial. To install the free version, you need to uncheck that option.

Superantispyware Free - http://www.superantispyware.com/downloadfile.html?productid=superantispywarefree

TDSSKiller (free) - http://support.kaspersky.com/faq/?qid=208283363

HitmanPro (free for 30 days) - http://www.surfright.nl/en/hitmanpro

Was this answer helpful?

0 comments No comments

56 additional answers

Sort by: Most helpful
  1. Anonymous
    2012-12-24T13:09:27+00:00

    I also was at first unable to uninstall Sendori.  I am now using Windows 8 which automatically gives you Internet Explorer #10. After following the detailed instructions that another person posted regarding the use of RUN and typing in "msconfig" etc., I determined finally that Sendori was the problem causing my Internet Explorer to be inoperable and gave me the error "This Page Cannot Be Displayed".  

    The uninstallation of it worked after I turned off ALL other programs (all security programs, NVidia, Weather Channel, etc.etc.) then did uninstall from Control Panel/Programs and Features.  First upon clicking uninstall it, I got a Sendori survey form asking questions about why.  After answering and submitting them, it was then able to be installed.

    NOW MY INTERNET EXPLORER FUNCTIONS FINE!!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2012-12-19T00:48:28+00:00

    The Sendori application (or whatever was masquerading as Sendori) came bundled with some toolbars and other useless stuff as part of a Torrent download.  Almost immediately I noticed degradation of my browsing experience (slow, some web pages wouldn't load, would constantly get message "waiting for xxxxx.sendori.net" while waiting for a page to load).  I also experienced the same problem as AxiomX with being unable to stop it with Windows Task Manager.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-12-18T18:41:12+00:00

    The uninstaller was designed to remove all components of the Sendori service.  However, some users reported problems with the uninstall program failing to complete in versions prior to 2.0.6.  If the uninstall process failed to complete please see the following post on our support site.

    http://support.sendori.com/entries/22532631-sendori-uninstall-is-not-completing

    In addition, our support team is always available to assist with technical questions.

    Was this answer helpful?

    0 comments No comments