Windows 7 Troubleshooter Error 0x8E5E0247

I tried the **System Maintenance troubleshooter**

and got the same error code as above.

"An error occurred while troubleshooting:  A problem is preventing the troubleshooter from starting."

Package Id: MaintenanceDiagnostic

Path:  C:\windows\diagnostics\scheduled\Maintenance

Error Code:  0x8E5E0247

Do you know Windows 7 has a feature that can delete the broken desktop shortcuts automatically? Well, What work it out isthe **System Maintenance troubleshooter**, now i will tell you the details of it.

Hi Debleena,

Thanks for your reply. 

Method 1

I looked at the following and the box was already unchecked.

a. Open Internet Explorer > Tools > Internet Options -> Advanced.

b.Uncheck the option - Check for server certificate revocation.

Method 2

I ran theSystem File Checker [SFC] scanand got a message saying Windows Resource Protection found corrupt files but was unable to fix some of them.

Then I tried to following the instructions in your link

http://support.microsoft.com/kb/929833

To determine which files could not be repaired by the System File Checker tool, follow these steps:

1. Open an elevated command prompt.
2. Type the following command, and then press ENTER:

findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt

I couldn't seem to get this to run.  Was I supposed to run it as stated or did I need to substitute anything like something for the [SR] ?

I found the sfcdetails.txt file but it had nothing in it.

Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.

Scanning the CBS.log file I found the following errors:

CSI    00000097 Error STATUS_CANNOT_DELETE while executing operation DeleteFile on [l:74{37}]"??\C:\windows\System32\Wat\WatUX.exe"

CBS    Failed to remove catalog file Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395.cat for package [HRESULT = 0x8000ffff - Unknown Error]

CBS    Failed call to CryptCATAdminRemoveCatalog. [HRESULT = 0x8000ffff - Unknown Error]

Not sure if this helps.

Glenn

Hi Glenn24,

Did you make any software or hardware changes on your machine prior to this issue?

Let’s follow these methods & check if it helps.

Method 1

You may follow these steps & check if the issue persists.

a. Open Internet Explorer > Tools > Internet Options -> Advanced.

b.Uncheck the option - Check for server certificate revocation.

Method 2

You may run System File Checker [SFC] scan on the computer which will replace the missing or corrupt files & check if the issue persists.

a. Type ‘cmd’ in start search box. Right click on ‘cmd’ in the Program list and then select the option Run as administrator.

Note: If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

b. Type the following command, and then press ENTER:

    sfc /scannow

For more information refer this link.

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Hope the information helps. Please post back and let us know.

Regards

Debleena S

Microsoft Answers Support Engineer

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