Hello, maybe a bit late but I got the problem just now.
I solved simply clicking on a free space of the desktop to make it the active folder and pressing F5 (refresh).
Why do you people keep posting this like you think you're the first one to figure it out. A hundred other people have said this already, don't you think we've seen it???
What we people who do not use norton or onedrive or any other backup tool, want to know is
HOW IS IT HAPPENING IN THE FIRST PLACE
HOW IS IT HAPPENING IN THE FIRST PLACE
HOW IS IT HAPPENING IN THE FIRST PLACE
HOW IS IT HAPPENING IN THE FIRST PLACE
HOW IS IT HAPPENING IN THE FIRST PLACE
I don't know how to be any more clear than this.