Windows 7 Windows Media Player 12 won't update the library when I add an item to the library - please help!

Anonymous
2009-11-15T23:15:35+00:00

Windows 7 Windows Media Player 12 won't update the library when I add an item to the library, additionally when I delete a file from it's containing folder the media player doesn't remove it from the library. Can you help please?

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2009-11-19T22:11:27+00:00

If all these steps suggested above doesnt work close WMP12 stop all running services and try to open : "C:\Users"Your Username" \AppData\Local\Microsoft\Media Player" and delete all the contained files (maybe copy them to another folder for a backup).

Afterwards open WMP 12 press F3 and the library index works how it is supposed to!

Was this answer helpful?

30+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2009-11-20T18:32:57+00:00

Hello,

For the issue, you may also view the following link for additional information:

You cannot view, add, or delete items in the library in Windows Media Player 11

The steps are also applicable for Windows Media Player 12.

Thank you,

Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this answer helpful?

6 people found this answer helpful.
0 comments

80 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2011-01-25T07:30:12+00:00

    I have the same issue as MediumRob and am not sure what I am suppose to be deleting after going to C:/users/....media player as I have 4 file folders: Cache13367117, Sync Playlists, Transcoded Files Cache and a hidden file folder Art Cache along with a bunch of wmdb files that warn me against messing with. This is my first time using this support site... Hope someone can help me! Thanks

    Was this answer helpful?

    0 comments
  2. Anonymous
    2010-12-13T13:32:16+00:00

    The simplest instructions and it worked beautifuly. 

    Thank You,

    NWOrphan

    Was this answer helpful?

    0 comments
  3. Anonymous
    2010-05-21T12:37:18+00:00

    Hey

    I had a similar problem in that Media player was not displaying my whole library.  I have done the procedures above twice and each time I get the full library to display.  The problem that remains is that every time I restart the computer the library has disappeared again.  I really don't think I should have to do this everytime!  Getting sick of Win7 and MP12 already! (better than Vista my a$$)

    Was this answer helpful?

    0 comments