One Month Battery Life MS Wireless Mobile Mouse 4000

Anonymous
2010-07-26T19:06:20+00:00

I purchased this mouse a few months ago, and use it daily.  I'm very happy with the performance, but not with the battery life.

I am forced to replace the battery every month, almost to the day.

The mouse is used primarily with my desktop system, both in my web development work, and general usage.  I estimate my active use at 8 hours daily, but my systems are powered on all the time.

I have used new name brand alkaline batteries (Energizer, Duracell) and the last 2 months, Energizer Lithium batteries, with no difference.

It's impractical for me to turn the mouse on and off throughout the day.

The packaging claims up to 10 months of battery life - obviously I'm not getting anywhere near that.

I have the latest intellipoint drivers and otherwise my Win 7/64 system is up to date.

Do you have any ideas why I'm having this issue, and what I might be able to do about it?

Thanks in advance - as I said, I love the mouse, but the battery costs are eating me alive!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-07-26T19:38:15+00:00

Have you tried contacting MS support about getting it exchanged/replaced? How about the place you bought it? I've had a few wireless mice, and their batteries have all lasted longer than a month, but only one has lasted as long as 10 months. I have a MS Natural Wireless Laser 6000 that they last 6 months, almost to the day. But the batteries in my Logitech V470 Bluetooth Notebook mouse last about 4 months, and it's turned off more than on.

I think you have a defective mouse, but I'm sure neither your merchant nor Microsoft would take my word for it :-)

SC Tom

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  1. Anonymous
    2013-02-03T22:38:05+00:00

    Here is the link to file a complaint with the Federal Trade Commission. https://www.ftccomplaintassistant.gov/

    If enough people file complaints, maybe microsoft will address this issue. Or at least stop making that claim. Even if the FTC has to force them to do so.

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  3. Anonymous
    2013-02-03T22:23:05+00:00

    I would also like to note that outright lying about a product is illegal.

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  4. Anonymous
    2013-02-03T22:20:44+00:00

    I"m having the same problem. I turn the mouse off when not in use. I've had the mouse for three weeks, and had to replace the battery today. I tried returning it to where I bought it, and they wouldn't take it back. I basically got "It's a mouse. It's going to go through batteries." I used to have an HP mouse, and even when the mouse had been used a lot (ie online games) a battery always lasted at least two to three months. And, as always, microsoft is being of no help on this issue. Near as I can tell, the whole 10-month thing is an outright lie. In fact, this mouse is the worst about consuming batteries that I've EVER encountered, and I've had many a wireless mouse.

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