One Month Battery Life MS Wireless Mobile Mouse 4000

Anonymous
2010-07-26T19:06:20+00:00

I purchased this mouse a few months ago, and use it daily.  I'm very happy with the performance, but not with the battery life.

I am forced to replace the battery every month, almost to the day.

The mouse is used primarily with my desktop system, both in my web development work, and general usage.  I estimate my active use at 8 hours daily, but my systems are powered on all the time.

I have used new name brand alkaline batteries (Energizer, Duracell) and the last 2 months, Energizer Lithium batteries, with no difference.

It's impractical for me to turn the mouse on and off throughout the day.

The packaging claims up to 10 months of battery life - obviously I'm not getting anywhere near that.

I have the latest intellipoint drivers and otherwise my Win 7/64 system is up to date.

Do you have any ideas why I'm having this issue, and what I might be able to do about it?

Thanks in advance - as I said, I love the mouse, but the battery costs are eating me alive!

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-07-26T19:38:15+00:00

Have you tried contacting MS support about getting it exchanged/replaced? How about the place you bought it? I've had a few wireless mice, and their batteries have all lasted longer than a month, but only one has lasted as long as 10 months. I have a MS Natural Wireless Laser 6000 that they last 6 months, almost to the day. But the batteries in my Logitech V470 Bluetooth Notebook mouse last about 4 months, and it's turned off more than on.

I think you have a defective mouse, but I'm sure neither your merchant nor Microsoft would take my word for it :-)


SC Tom

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  1. Anonymous
    2012-12-09T19:07:46+00:00

    I have a Wireless Mobile Mouse 400, and the battery life is also less than one month.  My mouse has been replace two times by Microsoft technicians; all the mice have had the same short battery lives.  The technician told me rechargeable batteries can't be used.  I bought some, but never put them in.    They ask me to replace my mouse pad and put the modem for the cable on the other side of my desk.  That didn't help, 

    Yesterday, I bought some cheap batteries, then read that they were for "low drain devices."  Today, I'm just looking for answers the technicains couldn't give me; why my mouse is a power hog.

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  2. Anonymous
    2012-07-17T23:57:54+00:00

    i have this same mouse, and during gameplay have had to replace the battery 3 times in one hour.

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  3. Anonymous
    2012-04-15T15:02:26+00:00

    when i new battery installed baterry led status first 4 seccond on after off? is this problem?

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  4. Anonymous
    2012-03-26T05:28:29+00:00

    Since the battery isn't lasting that long, just go buy some rechargeable batteries and use those. A lot of money will be saved.

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