windows 7 resolution changes at startup

Anonymous
2010-05-09T19:40:57+00:00

hello everyone im working on a friends computer that has windows 7 home editoon 32 bit installed and they have been haveing a problem with the resolution changeing at startup from 1280x768 down to 800x600 every time they reboot the computer i have bee trying to figure this fro a while now and with no luck at all with it i have been going over some other forums but none of them pertain to windoews 7 they are either for xp or vista related but one of them did mention about a program(yahoo messenger) that at startup it would change the resolution so im kinda wondering if that might be the culprit or something else

dell vostro 200

intel video onboard

Windows for home | Previous Windows versions | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-05-10T15:42:48+00:00

Hi,

1.       Did you make any changes to the computer off late?

2.       Have you updated the display drivers?

3.       Do you have any games installed on the computer?

I would first suggest you to check the computer manufacturer`s website for the latest drivers available and update the same.

Games often change the screen resolution and so do some other programs. You can try performing a clean boot process to find out if there is any program or application causing this issue. Follow this Knowledge Base Article.

http://support.microsoft.com/kb/929135

Note: Make sure you put the computer back to Normal Startup once troubleshooting is completed.

Regards,

Syed N – Microsoft Support

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  1. Anonymous
    2012-08-30T16:21:16+00:00

    Windows Answer is nonsense I wonder who pays for that nonsens answers

    Try this, I successfully solved my problem with this

    1. Click the “Start” (orb-like) button.
    2. Type “msconfig”(without the quotes) and press enter.
    3. You’ll get a small window. In that select the “boot” tab.
    4. Under that select your operating system(it would be selected by default unless you have a dual-boot).
    5. Make sure the “Base Video” option is UNCHEKED.
    6. Apply the settings and then reboot your system after setting your desired resolution.
    7. I hope this solves your problem!

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  2. Anonymous
    2012-01-31T19:26:03+00:00

    First off, this has nothing to do with Windows 7 Ultimate, still looking for a solution.

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  3. Anonymous
    2010-05-17T20:04:06+00:00

    ok i finally got a chance to work on the computer and im pleased to report back that i found what was causeing the problem in question after i had checked to make sure that the video drivers where up to date i ended up doing the clean boot to find what was causeing the problem after several hours of working with it i found that it was a software issue with there webcam...to be more exact they have a logitech quickcam the problem is occurs if the webcam software is loaded that is  the Logitech Webcam Software(LWS.exe) that forces the resulotion to change to a lower setting so i uninstalled that protion of software left the drivers for the cam and everythign is doing just fine now.....and thanks for the help you gys have been very helpful as well thank yuo

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  4. Anonymous
    2010-05-10T17:19:25+00:00

    no games are installed on this machine other then the ones that come with windows 7(there not gamers)and s for recent changes its pretty much a clean install other then a few programs they use and have never had any issue before with any of them  the programs installed are as follows

    avast interent suite

    dragon natuarly speaking 10

    yahoo messenger

    incredimail

    kodak easy share

    arcsoft photo impressions(for ION photo slide scanner)

    roxio

    lexmark printer/scanner

    brother 4in1

    that is all that i can think of right of the top of my head here with out gong over there and looking at everything but i will give what you siad a try here and see what happens if need be ill repost here again hehehe

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