windows 7 resolution changes at startup

Anonymous
2010-05-09T19:40:57+00:00

hello everyone im working on a friends computer that has windows 7 home editoon 32 bit installed and they have been haveing a problem with the resolution changeing at startup from 1280x768 down to 800x600 every time they reboot the computer i have bee trying to figure this fro a while now and with no luck at all with it i have been going over some other forums but none of them pertain to windoews 7 they are either for xp or vista related but one of them did mention about a program(yahoo messenger) that at startup it would change the resolution so im kinda wondering if that might be the culprit or something else

dell vostro 200

intel video onboard

Windows for home | Previous Windows versions | Accessibility

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Anonymous
2010-05-10T15:42:48+00:00

Hi,

1.       Did you make any changes to the computer off late?

2.       Have you updated the display drivers?

3.       Do you have any games installed on the computer?

I would first suggest you to check the computer manufacturer`s website for the latest drivers available and update the same.

Games often change the screen resolution and so do some other programs. You can try performing a clean boot process to find out if there is any program or application causing this issue. Follow this Knowledge Base Article.

http://support.microsoft.com/kb/929135

Note: Make sure you put the computer back to Normal Startup once troubleshooting is completed.

Regards,

Syed N – Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2014-02-18T17:24:16+00:00

    Perfect!! Been having this problem for over a year now and couldn't work out why at all! Thank you so much! :D

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  2. Anonymous
    2013-10-21T20:47:05+00:00

    Hello,

    I has the same problem with my resolution changing at startup. After hours of work, I found this solution: type msconfig from run, go to BOOT tab and uncheck BASE VIDEO box. Restart the computer and all is fine. Thank you guys for all posting here.

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  3. Anonymous
    2012-12-23T18:47:46+00:00

    Hi,

    1.       Did you make any changes to the computer off late?

    2.       Have you updated the display drivers?

    3.       Do you have any games installed on the computer?

    I would first suggest you to check the computer manufacturer`s website for the latest drivers available and update the same.

    Games often change the screen resolution and so do some other programs. You can try performing a clean boot process to find out if there is any program or application causing this issue. Follow this Knowledge Base Article.

    http://support.microsoft.com/kb/929135

    Note: Make sure you put the computer back to Normal Startup once troubleshooting is completed.

    Regards,

    Syed N – Microsoft Support

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    Thanks a lot, Syed N 

    I was in trouble for 1 week.

    Now It's ok by your means.

    Thank you very much.

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  4. Anonymous
    2012-12-10T16:52:01+00:00

    Disable the " Windows Live Mesh Remote Connections service"  this service was the direct cause of my computer resizing the resolution to 1024x768. Disable the service and restart. Some others have had success with uninstalling windows live mesh and reinstalling it. If you dont use the remote desktop connection in windows live mesh then this service can remain disabled.   To disable the service go to " control panel" "system and security" "administrative tools" " services" find " Windows Live Mesh Remote Connections service" right click then properties and change the startup type to disabled. if anybody knows where to change the service so that it doesnt resize the resolution; that would be great.

    Of course, this isn't so good if you DO use Remote Desktop Connection.  Then what?

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