Open Windows Explorer and in the left pane click on the C: drive.
(Make a note of the files and folders as you did before)
Next click on the 'Organize' pull down.
Select 'Layout' and place a check mark next to the 'Menu bar' option.
Now Windows Explorer should display the Menu Bar.
Select 'View' and 'Details'
Next select 'Tools' and 'Folder options' and click on the 'View' Tab.
Click the 'Show hidden files. folders and drives' option
Next remove the check marks from the follow:
'Hide empty drives ...'
'Hide extensions for know file types'
'Hide protected operating system files' (click 'Yes' to the warning prompt)
Now at the top click 'Apply to all Folders' and click 'Yes' to the prompt.
Then at the bottom click 'Apply' and 'OK'.
Now see if what you previously posted as far as files and folders located at the root of the root C: still matches and if not please post back.
Also note that you have at least one folder name misspelled, I'll let you find it and then tell me which one it was. It is extremely important that you fully
document the correct names for each and every folder and file as you will need this information when you perform the restore process. One small error here and you may have a non- bootable laptop!
Don't forget to include the files located in the root directory; please list these files alphabetically for me.
The folders can be listed from top to bottom as they appear in Windows Explorer.
Question about your laptop, did you upgrade from Vista or the laptop cam preinstalled with Windows 7? If other please specifiy.
JS
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