Windows update fails with error code 0x643

Anonymous
2009-10-14T15:22:25+00:00

I have downloaded the recent Microsoft updates and all but one installed successfully.  The failing update was:  Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB953297);

with an error code of  0x643.

We tried several times to install it and it keeps failing.  It was originally the 3rd update in the list to install.  After failing the first time, it was the only one we were trying to install.  We tried it after the restart required for the other updates.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2009-10-16T01:41:06+00:00

    See http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/b7598149-58e2-43ad-b8b4-1a8e4341d9e6 

    ~Robear Dyer (PA Bear); MS MVP (IE, Mail, Security, Windows & Update Services) since 2002; Disclaimer: I neither represent nor work for Microsoft

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  2. Anonymous
    2009-10-16T00:31:17+00:00

    Error code 643, .Net Framwork 1.1 Service Pack

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  3. Anonymous
    2009-10-16T00:06:13+00:00

    Kevin Hau wrote: Here's a good KB that has some steps on how to fix the 643 error (uninstall .Net, cleanup, reinstall).

    http://support.microsoft.com/kb/923100 ...

    Let me expand on Kevin's suggestion:

    1. Before doing anything else, write down the .NET Framework versions which are already installed:

    How to determine which versions of the .NET Framework are installed and whether service packs have been applied

    http://support.microsoft.com/kb/318785

    1. Now see Resolution Method 2 in...

    When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows Installer error code "1603" (ignore the title, if need be)

    http://support.microsoft.com/kb/923100

    After running the appropriate/needed tool, (re)install all .NET Framework versions manually using the download links on the page then run Windows Update manually to install security updates for same.

    NB: KB923100 references this page: http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx.  Please read ALL of it as well as the related page http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET Framework Cleanup Tool.

    ~Robear Dyer (PA Bear); MS MVP (IE, Mail, Security, Windows & Update Services) since 2002; Disclaimer: I neither represent nor work for Microsoft

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  4. Anonymous
    2009-10-15T23:15:50+00:00

    I Also am having problem getting the Net Frame updates to work on my laptop and I have had the same problem two or three times. I'm using XP

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  5. Anonymous
    2009-10-15T22:40:11+00:00

    weaverrr,

    I tried to install the .NET v1.1 SP 1 (which I realized later is the original update that gave me the 643 error) and it complained about missing files or something to that effect.  Since the previous steps seemed to do a .NET Framework cleanup, I thought downloading and installing .NET 1.1 then installing .NET 1.1 SP 1 might work.  The 1.1 installed, I rebooted, then ran microsoft update and it found 3 updates, the v1.1 SP 1,

    the .NET v2.0 SP2, and the .NET v3.5 SP 1.  I told it to install all 3.

    The v1.1 SP1 and v2.0 SP2 installed successfully, but v3.5 SP1 failed.  I tried rebooting since 2 had succeeded and wanted a reboot, then went back to microsoft and tried again to install v3.5 SP1.  It still fails.

    Here's my log file:

    2009-10-15    16:54:50:562    1592    40c    Agent    ** START **  Agent: Installing updates [CallerId = MicrosoftUpdate]

    2009-10-15    16:54:50:562    1592    40c    Agent    *********

    2009-10-15    16:54:50:562    1592    40c    Agent      * Updates to install = 1

    2009-10-15    16:54:50:562    1592    40c    Agent      *   Title = Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86

    2009-10-15    16:54:50:562    1592    40c    Agent      *   UpdateId = {4D6E7C9C-99BA-4448-8A0A-3E8E7B84D2FA}.103

    2009-10-15    16:54:50:562    1592    40c    Agent      *     Bundles 4 updates:

    2009-10-15    16:54:50:562    1592    40c    Agent      *       {261D2186-5058-4BC5-B783-544E0B87CC3B}.103

    2009-10-15    16:54:50:562    1592    40c    Agent      *       {6041DC4A-91A1-4118-9930-8B93F432E479}.103

    2009-10-15    16:54:50:562    1592    40c    Agent      *       {99109C84-4817-4DFB-AEBE-70FC66882B76}.103

    2009-10-15    16:54:50:562    1592    40c    Agent      *       {9251467A-6DF1-4476-BA39-AD1E62400507}.103

    2009-10-15    16:55:02:750    1592    40c    Handler    Attempting to create remote handler process as YOUR-136F2019DC\HP_Administrator in session 0

    2009-10-15    16:55:04:687    1592    40c    DnldMgr    Preparing update for install, updateId = {261D2186-5058-4BC5-B783-544E0B87CC3B}.103.

    2009-10-15    16:55:08:953    5360    117c    Misc    ===========  Logging initialized (build: 7.2.6001.788, tz: -0500)  ===========

    2009-10-15    16:55:08:953    5360    117c    Misc      = Process: C:\WINDOWS\system32\wuauclt.exe

    2009-10-15    16:55:08:953    5360    117c    Misc      = Module: C:\WINDOWS\system32\wuaueng.dll

    2009-10-15    16:55:08:953    5360    117c    Handler    :::::::::::::

    2009-10-15    16:55:08:953    5360    117c    Handler    :: START ::  Handler: Command Line Install

    2009-10-15    16:55:08:953    5360    117c    Handler    :::::::::

    2009-10-15    16:55:08:953    5360    117c    Handler      : Updates to install = 1

    2009-10-15    17:07:34:703    5360    117c    Handler      : WARNING: Command line install completed. Return code = 0x00000643, Result = Failed, Reboot required = false

    2009-10-15    17:07:34:703    5360    117c    Handler      : WARNING: Exit code = 0x8024200B

    2009-10-15    17:07:34:703    5360    117c    Handler    :::::::::

    2009-10-15    17:07:34:703    5360    117c    Handler    ::  END  ::  Handler: Command Line Install

    2009-10-15    17:07:34:703    5360    117c    Handler    :::::::::::::

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {261D2186-5058-4BC5-B783-544E0B87CC3B}.103]  ***********

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 261D2186-5058-4BC5-B783-544E0B87CC3B is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr      * Update is not allowed to download due to regulation.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {6041DC4A-91A1-4118-9930-8B93F432E479}.103]  ***********

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 6041DC4A-91A1-4118-9930-8B93F432E479 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr      * Update is not allowed to download due to regulation.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {99109C84-4817-4DFB-AEBE-70FC66882B76}.103]  ***********

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 99109C84-4817-4DFB-AEBE-70FC66882B76 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr      * Update is not allowed to download due to regulation.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {9251467A-6DF1-4476-BA39-AD1E62400507}.103]  ***********

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 9251467A-6DF1-4476-BA39-AD1E62400507 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr      * Update is not allowed to download due to regulation.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 261D2186-5058-4BC5-B783-544E0B87CC3B is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 6041DC4A-91A1-4118-9930-8B93F432E479 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 99109C84-4817-4DFB-AEBE-70FC66882B76 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    40c    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 9251467A-6DF1-4476-BA39-AD1E62400507 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {261D2186-5058-4BC5-B783-544E0B87CC3B}.103]  ***********

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 261D2186-5058-4BC5-B783-544E0B87CC3B is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr      * Update is not allowed to download due to regulation.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {6041DC4A-91A1-4118-9930-8B93F432E479}.103]  ***********

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 6041DC4A-91A1-4118-9930-8B93F432E479 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr      * Update is not allowed to download due to regulation.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {99109C84-4817-4DFB-AEBE-70FC66882B76}.103]  ***********

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 99109C84-4817-4DFB-AEBE-70FC66882B76 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr      * Update is not allowed to download due to regulation.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {9251467A-6DF1-4476-BA39-AD1E62400507}.103]  ***********

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 9251467A-6DF1-4476-BA39-AD1E62400507 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr      * Update is not allowed to download due to regulation.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 261D2186-5058-4BC5-B783-544E0B87CC3B is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 6041DC4A-91A1-4118-9930-8B93F432E479 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 99109C84-4817-4DFB-AEBE-70FC66882B76 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:484    1592    1654    DnldMgr    Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} - Update 9251467A-6DF1-4476-BA39-AD1E62400507 is "Priority" regulated and can NOT download. Sequence 5369 vs AcceptRate 0.

    2009-10-15    17:07:36:968    1592    f3c    AU    Triggering Offline detection (non-interactive)

    2009-10-15    17:07:36:968    1592    40c    Agent    *********

    2009-10-15    17:07:36:968    1592    40c    Agent    **  END  **  Agent: Installing updates [CallerId = MicrosoftUpdate]

    2009-10-15    17:07:36:968    1592    f3c    AU    #############

    2009-10-15    17:07:36:968    1592    f3c    AU    ## START ##  AU: Search for updates

    2009-10-15    17:07:36:968    1592    40c    Agent    *************

    2009-10-15    17:07:36:968    2840    6ec    COMAPI    >>--  RESUMED  -- COMAPI: Install [ClientId = MicrosoftUpdate]

    2009-10-15    17:07:36:968    1592    f3c    AU    #########

    2009-10-15    17:07:36:968    2840    6ec    COMAPI      - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)

    2009-10-15    17:07:36:968    2840    6ec    COMAPI      - Reboot required = No

    2009-10-15    17:07:36:968    2840    6ec    COMAPI      - WARNING: Exit code = 0x00000000; Call error code = 0x80240022

    2009-10-15    17:07:36:968    2840    6ec    COMAPI    ---------

    2009-10-15    17:07:36:968    2840    6ec    COMAPI    --  END  --  COMAPI: Install [ClientId = MicrosoftUpdate]

    2009-10-15    17:07:36:968    2840    6ec    COMAPI    -------------

    2009-10-15    17:07:36:968    1592    f3c    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {ECE5ED0C-7C0A-4194-834F-C66C7C025C5A}]

    2009-10-15    17:07:36:968    1592    1654    Agent    *************

    2009-10-15    17:07:36:984    1592    1654    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]

    2009-10-15    17:07:36:984    1592    1654    Agent    *********

    2009-10-15    17:07:36:984    1592    1654    Agent      * Online = No; Ignore download priority = No

    2009-10-15    17:07:36:984    1592    1654    Agent      * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"

    2009-10-15    17:07:36:984    1592    1654    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}

    2009-10-15    17:07:36:984    1592    1654    Agent      * Search Scope = {Machine}

    2009-10-15    17:07:48:109    1592    1654    Agent    Update {61DCAB34-53C0-4866-84E3-83B157E1D644}.100 is pruned out due to potential supersedence

    2009-10-15    17:07:48:109    1592    1654    Agent      * Added update {4D6E7C9C-99BA-4448-8A0A-3E8E7B84D2FA}.103 to search result

    2009-10-15    17:07:48:109    1592    1654    Agent      * Found 1 updates and 54 categories in search; evaluated appl. rules of 537 out of 1377 deployed entities

    2009-10-15    17:07:48:218    1592    1654    Agent    *********

    2009-10-15    17:07:48:218    1592    1654    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]

    Based on reading some of the other suggestions, I went to the control panel -> add/remove programs.  I looked at what .NET programs it found and I don't see v1.1 SP 1.  I see .NET v1.1, .NET v2.0 SP2, .NET 3.0 SP1, and .NET v3.5.

    Don't know what that implies...

    Char

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