Windows 7 Media player will not play back BluRay disc's

I totally agree here myself. I mean what Microsoft has done here would be the same as going to buy a smart phone and getting one that only plays polyphonic ringtones. I don't understand how any major company out there such as Sony, LG, Sanyo, and Vizio just to name a few, can make any Blu-Ray movie readable on their players yet Microsoft can't get Blu-Ray movies to read in their media player.

Excellent reaction!!

Well Done!!

If Microsoft see's fit to put a piece of hardware onto its computer packages etc, then it, by definition, should also supply the program to support it.

If it cannot, for "ANY" reason, then it should not put the hardware onto the computer!

Or at the very least, inform the customer at "POINT OF PURCHASE".

BUT HEY!!

THAT MIGHT LOSE A SALE?

It would have in my case at any rate, had I known at the time of buying my £1000 computer, top of the range, but cannot play Blu Rays.

(WHAT A COMPLETE JOKE!

NO LAME EXCUSES REQUIRED

THANK YOU!)

I WILL, LIKE YOURSELF, TAKE THE APPROPRIATE ACTION REQUIRED AT THE TIME OF MY NEXT COMPUTER UP-GRADE/PURCHASE.

In another word, Microsoft does not care about the customer unless it is sucking them dry. It is pitiful to have someone writing back to customer with such lame excuse. Base on your response, if Microsoft does not get 100% profit, they would not provide the customer with a better product. I was thinking about getting a windows phone but for what can see in your response, it will be more beneficial for me to get a Galaxy Note. Perhaps they will not give me a lame excuse in order to provide the customer with a better product. Thank you for making me makes the right choice.

It is well within Microsoft's capabilities to add native BluRay support to Windows Media Player. Why havent they? Cost. BluRay data disks are supported by Windows, because the technology needed to read a BluRay data disk doesn't have any licensing issues associated with it. The technology to play a BluRay movies on the other hand require a "license". Every company that makes a standalone BluRay player bought the rights to use the technology, as did every (legitimate) company that makes a BluRay movie playing software. The costs for these license is recovered by the company when they sell you the player/software. Microsoft could, of course, also by the rights to include native BluRay movie support, but they would then have to pass on the cost to you. In your case, this would probably be fine, but think about all the people that don't watch BluRay movies on their PCs... BluRay drives are still rare to find in computers, and even those who have BluRay hardware, don't always want to watch movies on their computer. Why should they pay $20 for Windows for a "feature" they never use? Unfortunately you are in the minority at present. As soon as that changes (meaning that a significant portion of Windows purchasers have the hardware ability and desire to play BluRay movies), you can bet support will come with Windows.

The rep is suggesting that as a way to do what you want, you should look into third party software. He is however also cautioning that since it is third party, any problems you have will need to be resolved by contacting the third party.

Exactly. Sony created the Blu-Ray technology, putting it into PS3s. With Microsoft as their biggest competition in the market, why would they sell the technology to Microsoft? That's just putting the Xbox at par with the PS3. Even if Sony agreed to sell them Blu Ray technology, it would be for an exuberant amount of money.