Distorted crackling sound when using either 32/64 bit of Windows 7 on Fujitsu Siemens Esprimo V5535 using High Definition Audio Device.

Anonymous

Hi there. I have a problem with sound on my computer. I believe its possibly a bug in Windows 7. Every time I try to play music or watch a video there is some distorted crackling sounds that also come with the audio. I didn't have this problem in XP or Vista. I have tried everything to resolve this problem from reinstalling the sound drivers to changing them to different ones and actually trying different versions of Windows 7 but to no avail. I had no problems with it using the Windows 7 Beta but I do now running the 7600 version. And my lapyop is well capable of running Windows 7 - 2.26Ghz CPU, 2GB Ram, 320MB Graphics card - its very fast. Only problem is sound. I have even tried the Realtek sound drivers for it and I get the same problem - and they are the most recent up-to-date ones.

Please help!!!

Thanks

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Anonymous

Hi there. I've actually got the problem fixed - that is if you have a RealTek sound card. You need to contact them about the problem and they should give you a diagnostic tool. Run the tool and get the info. Then send it back to RealTek. I had such good customer service from them it was all done within Half an hour!! They sent me an updated version of their driver that was in the beta stage but had the modification Turn Off Pull Mode (if that makes any sense) and it works completely fine!! I've even got new features with it too - special enhancments that can change the pitch of the audio, Karaoke mode, Environment effects and Equaliser. No crackling or distorted sound whatsoever.

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Anonymous

Ok everyone. Here is the link they sent me to get the driver files that work. This should sort it all out.

ftp://ftp3.realtek.com.tw/5898_PG281_Win7_TurnOff_PullMode_Upd.zip

The username is enduser and the password is enduser256

Remember - this only works for Realtek AC'97 and Realtek High Definition Audio Sound Cards.

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Anonymous

2010-11-14T20:49:10+00:00

Ok everyone. Here is the link they sent me to get the driver files that work. This should sort it all out.

ftp://ftp3.realtek.com.tw/5898_PG281_Win7_TurnOff_PullMode_Upd.zip

The username is enduser and the password is enduser256

Remember - this only works for Realtek AC'97 and Realtek High Definition Audio Sound Cards.

:)

ty soooooooooooooooooooooooooooooooo much.i am searching for like a year for a solution.i had updated my drivers for like 20 times before and i finally have perfect sound thanks to your solution.thanks again for helping as
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Anonymous

2010-11-13T18:02:52+00:00

hello guys,

I too have this problem for my Sony vaio VPCEB26FG...all the drivers are pre-installed when i purchased(purchased in July 2010)

Mine is dual boot(Windows 7 n Ubuntu)...One week back while i was playing a song in ubuntu suddenly crackling sound started n there was no audio after few secs..i restarted the system twice r thrice then the audio worked till today...(i usually listen to songs)

today this happened in windows 7 while watching a video in youtube..its like sometimes it works n sometimes its not working...i cant understand wats the problem...now its working..i am afraid when this problem may occur again...

as mentioned above Windows may not be responsible for this as the problem is in Ubuntu also....

i think i should contact Realtek for this...

can anyone tell me how to contact realtek??

regards

teja
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Anonymous

2010-11-10T17:06:00+00:00

I had the same problem and this solution worked for me too.

Thanks alot Trekaniser!!
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