Angelkisses420
is WRONG.
Dont listen this ____.
If you found this website, then your well on your way to getting your problem resolved. The promlem was that this updated, COMBINED with an infected system of the Alure virus caused a crash. The fix is doable, and the answer is OUTLINED in the steps above.
You did not lsoe your photos and music as Angelkisses420
has stated. Microsoft hung up on him and called him an *****...I wonder why.
Dont listen to him. Follow the steps above or print thsi webpage and hand it to your local computer guru to get the update UNDONE.
The easiest way is to remove the hard drive, put the hard drive into another computer and repalce the 4 files that are causing the problem.
Here it is again....I have fixed this issue on 4 systems (I have hundreds to manage, luckily id didnt happen to more than 4)
In these instruction, my operating system was on the "I" drive. on most, the operating system will be on the 'C" drive, so use these instructions to delete and copy files from the C drive, not the i drive.
If you cant do this, get somebody who can load your hardd rive onto there system and then perform the steps below MANUALLY
delete 4 files
then COPY the files in the first part of the steps to the location in the second part of the step.
When you see the .000 you will have to delete the file in the new location FIRST, then copy the file to the new lcoaiton, then RENAME the file without the .000
________________
DEL "i:\windows$hf_mig$\kb977165\sp3qfe\ntkrnlmp.exe"
DEL "i:\windows$hf_mig$\kb977165\sp3qfe\ntkrnlpa.exe"
DEL "i:\windows$hf_mig$\kb977165\sp3qfe\ntkrpamp.exe"
DEL "i:\windows$hf_mig$\kb977165\sp3qfe\ntoskrnl.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntkrnlmp.exe" "i:\windows\driver cache\i386\ntkrnlmp.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntkrnlpa.exe.000" "i:\windows\driver cache\i386\ntkrnlpa.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntkrpamp.exe" "i:\windows\driver cache\i386\ntkrpamp.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntoskrnl.exe.000" "i:\windows\driver cache\i386\ntoskrnl.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntkrnlpa.exe" "i:\windows\system32\ntkrnlpa.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntoskrnl.exe" "i:\windows\system32\ntoskrnl.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntkrnlmp.exe" "i:\windows\system32\dllcache\ntkrnlmp.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntkrnlpa.exe.000" "i:\windows\system32\dllcache\ntkrnlpa.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntkrpamp.exe" "i:\windows\system32\dllcache\ntkrpamp.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\ntoskrnl.exe.000" "i:\windows\system32\dllcache\ntoskrnl.exe"
COPY "I:\WINDOWS$NtUninstallKB977165$\spuninst\spuninst.txt" "I:\WINDOWS$NtUninstallKB977165$\spuninst\spuninst.tag"
There are instructions IN THIS thread to perform a BATCH uninstall, for some people that will be easier.
Final instructions....once done...TURN OFF auto updates....for now.
1 of my comptuers, got it a second time and it was harder the second time around then the first...dont ask why, its a long stopry, but in short the unstall fiels dont install correctly the second time, so you dont want this to happen TWICE. OUCH!
Good luck everybody.
Scott Burnett
www.iccguru.com
I manage to install windows xp to old computer's hard disk.
So I can enter the computer from drive c now.
I have to fix drive e whch is having a problem reboot roop.
I can't follow this instruction.