Surface Duo 2 Bluetooth Issues

Anonymous
2021-12-05T14:19:34+00:00

When connected to a Bluetooth audio device like my car or Surface Ear Buds I have the following problem:

Connects properly without issues. Listen to music or Audible for a few minutes and the audio stops. The audio doesn't pause, the Bluetooth doesn't disconnect but the sound just stops.

Disconnecting Bluetooth in audio device and surfaceduo2 and restarting helps but the problem will repeat. Makes BT unusable.

Anyone else have this problem??

Surface | Surface Duo | Sound and camera

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

87 answers

Sort by: Most helpful
  1. Anonymous
    2022-02-09T21:33:57+00:00

    Same issue here. :-( Uhg!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-02-08T12:57:32+00:00

    I have the same build number as you...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-02-08T07:35:43+00:00

    The number I gave you is the build. Number which identifies the last update applied it is under settings then about that is what Microsoft asked me for when I called about the Bluetooth

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-02-08T02:15:18+00:00

    Curious what hardware version folks have?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-02-07T22:48:46+00:00

    Interesting. I don't have AA in my truck so this is just BT connection to Ford MSFT SYNC.

    Was this answer helpful?

    0 comments No comments