This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
When connected to a Bluetooth audio device like my car or Surface Ear Buds I have the following problem:
Connects properly without issues. Listen to music or Audible for a few minutes and the audio stops. The audio doesn't pause, the Bluetooth doesn't disconnect but the sound just stops.
Disconnecting Bluetooth in audio device and surfaceduo2 and restarting helps but the problem will repeat. Makes BT unusable.
Anyone else have this problem??
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Having the same issues with multiple pairs of true wireless earbuds. Same on Pixel Buds Pro, Sony WF1000-MX4 and Jabra. Really disappointed in this for such an expensive device. Turning off HD audio makes it a little better but still unusable if in left pocket.
Got a brand new sd2 7 days ago and noticed the Bluetooth cutting off since day 1. Went through multiple forums and Looks like there is no fix in sight. I’m returning mine while I still can.
