my control key is broken

Anonymous
2018-02-25T15:05:34+00:00

    Hi, is there anybody happen to this issue? My control key is broken after 10 months. I am a developer, I seldom use mouse, I often use the keyboard, like ctrl+arrow, ctrl+tab, ctrl+F4, ctrl+W, ctrl+alt+L, ctrl+shift+E, and so on. It's about more then 500 times I click the control key each day.

    China ms has changed a new keyboard for me last year, and the control key is broken again after 10 months. And the refuse change it again for me.

That's np, the real problem is even they change a new one for me, the control key will be broken again after 10 months.

    I guess the keyboard material is not good enough for me to click it more then 500 times each day.

    Surface book is really a good product, I really hope it will be perfect, I like surface book II, too.

Surface | Surface Book | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

67 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-10-18T19:56:08+00:00

    I have a same problem. Any solution to this? My surface is out of warranty (about 15 months old). CTRL key is broken into 2 pieces and Right side shift key has a crack.. Surface never fall.. Surprising!!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-09-13T16:44:44+00:00

    Almost the exact shape and size as mine... I ended up placing a tape over it to, hopefully, prevent further damage... 

    But the downside as you can see is reflections from certain angles... I would like to replace it with a matte type of adhesive tape. 

    Other than that it works well and the crack hasn't increased anymore

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-09-13T14:18:01+00:00

    Unfortunately the new key I bought on February 17th from "Replacement Laptop Keys" has also started to develop a crack:

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-09-06T07:49:49+00:00

    Seems like an extremely common issue...

    Microsoft, any comment?

    Microsoft, any fixes for us?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-09-05T21:37:07+00:00

    Same thing has happened to me.

    Was this answer helpful?

    0 comments